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Business Profile

Online Retailer

Dansons

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

This profile includes reviews for Dansons's headquarters and its corporate-owned locations. To view all corporate locations, see

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Dansons has 2 locations, listed below.

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    • Dansons

      8877 N Gainey Center Dr Scottsdale, AZ 85258-2108

    • Dansons

      3411 N 5th Ave #500 Phoenix, AZ 85013

    Customer Review Ratings

    1.15

    Average of 33 Customer Reviews

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    Review Details

    • David W

      Date: 12/29/2022

      I purchased a pit boss vertical pellet smoker on 10/29/21. I have only used the smoker a handful of times. I tried to smoke a turkey on thanksgiving 2022 and discovered the memory board needed to be replaced. There is a 5-year warranty covering ***************. My first customer service contact was friendly and was to send a replacement board. It is now December 29, 2022, I still have not received any tracking info or a email regarding such. I called customer service again on first week of December and could not get a shipping confirmation nor that I that my warranty information had been received.The smoker cost is $474.05, don't waster your money!!!

    • Francis D

      Date: 10/24/2022

      Bought a pit boss grill and the controller didn't work properly so I called customer service and they said they would get me a new controller but they won't ship it and no one will call me back or respond to my email it's been two months now

    • Foster M

      Date: 10/09/2022

      Ordered a Pitboss turkey prep kit with bucket and pellets. They only delivered kit with NO bucket and NO pellets. Purchased from them and their product was listed on Amazon. Luckily Amazon credited me back and said they had multiple complaints from other consumers saying the same thing. They are false advertising and should lose their license.

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