Business ProfileforMatrix Medical Network

Matrix Medical Network at ************ called me on 2/19/24 around 330pm CST. They have contacted me multiple times from different *********** have told them to stop contacting me. Representative was pleasant 2/19/24, but there was no reassurance that they wont continue contacting me.Matrix has a contract with UCare ******** plans to do in-home assessments of UCare patients, but only IF the UCare customer agrees to it. I blocked ********************** about a month ago after one of their employees attempted to browbeat me into allowing their nurse access into my home. Ive been assured that Matrix will not call me or mail me anything else. I received mail and yet another phone call this past week. I have friends who have been contacted several times per week after telling Matrix to stop. This is a legit business, but their browbeating of seniors, especially the very elderly, is out of line. I dont want anything from Matrix, except for them to stop contacting me. Asking them nicely has not worked. I already have an excellent care team of PCP, cardiologist and pulmonologist. They are working with my health insurance company, so Matrix already knows this. A nurse, in a 1 hour visit, cannot offer better care than what I am already receiving. The implication, by one of their reps, that the Matrix in-home visit is required by UCare is false & it was quite scary for two of elderly friends. A simple NO should be enough for Matrix to stop harassing UCare customers. Im in my 70s and have never filed a BBB complaint previously. I blocked one tele# for Matrix, so they used a different one yesterday. That new one has now been blocked also, but I fully expect they use yet another tele# next time they call. Whack-a-mole..