Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:09/10/2025

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I receiv d an email from LiveOps Compliance stating that I had breached my contract under the following clause:liveops has confirmed that you accessed system using know technologies previously associated with fradulent behavior as outlined in section 2 b of the ica..i dont have any fradulent technology and didnr access liveops with anything else than my usual device.

  

  Business Response

  Date: 09/15/2025

  Thank you for contacting us regarding the termination of your independent contractor agreement with Liveops. Following a review of your agent account, it was identified that your account contained information that matched one or more accounts previously flagged for fraudulent activity. As a result, your contract was terminated in accordance with Liveops compliance policies.
  
  After further evaluation by the Liveops Compliance Team, we would like to offer you the opportunity to complete a business verification process. If you are willing to proceed, we will be happy to schedule a meeting to conduct this verification. Please expect an email shortly with instructions on how to arrange this meeting.

• Initial Complaint

  Date:09/01/2025

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  July 15, 2025 I have been a contractor on and off with Liveops since 2017. I finally was able to have a few steady months and two programs and then out of nowhere my contract was terminated.I was removed from my contract without a legitimate explanation, when reaching out to an AR " lead" the response was read the email then blocked from any means of communication which was only through Slack. I was with to programs and was doing well as far as my reviews. I was also blocked from the second program, and nobody could figure out why. I setup a meeting through a meeting portal and was told it was due to my voicemail being on. I have used the same equipment for almost four months, and no one ever said anything. I tried to get the voicemail turned off was told it was impossible by all carriers. I relayed the message to an AR and was advised to purchase a flip phone. after making the purchasing and emailing continuous I received a message on July 22 stating I breached my contract and used profanity. I did not use profanity I checked my contract and did not find the information for a breach for profanity.

  

  Business Response

  Date: 09/15/2025

  Thank you for your inquiry regarding the termination of your independent contractor agreement with Liveops. Upon review of your account, it was initially placed under review due to concerns arising from two separate client programs. Specifically:
  - On one program, a call was flagged for the use of profanity.
  - On another program, issues were identified involving a voicemail and a potential HIPAA violation.
  
  You were offered the opportunity to schedule a one-on-one meeting to address the profanity concern, however, as this meeting was not completed, Liveops proceeded with termination of your contract on the grounds of a material breach.
  
  Following a subsequent review by the Liveops Compliance Team, we would like to extend an offer to reschedule the one-on-one meeting to discuss the profanity issue, should you wish to do so. You will receive an email shortly with instructions on how to schedule this meeting. Please note that due to the voicemail and HIPAA-related concerns, the client associated with that program requested your removal.

• Initial Complaint

  Date:08/27/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I had a very disappointing and stressful experience with LiveOps. During the certification process, I found the instructors to be extremely unprofessional and rude when I asked questions or sought clarification. Instead of offering guidance, they often dismissed my concerns, which made the training environment hostile and discouraging.A major issue was the handling of the final exam. At no point was I properly informed about the deadline. As soon as I realized I had missed it, I took the exam immediately. However, despite showing initiative and effort to correct this honest mistake, I was still denied access to the class. This rigid and unfair practice completely disregards the effort I put in.What makes this worse is that I stru. I was hoping for an opportunity to work and provide for my family, but instead, I was met with inflexible policies and poor treatment. This experience has caused me stress at a time when compassion and professionalism would have made a difference.Based on my experience, I cannot recommend LiveOps. Their lack of clear communication, unhelpful instructors, and unwillingness to support their agents reflect poorly on the company. I have since requested to have my account deleted and will not be working with them again.

  

  Business Response

  Date: 09/12/2025

  Thank you for reaching out regarding your removal from a Liveops certification. Following a review of your agent account, the removal was due to incomplete certification requirements. Each certification has client-defined requirements and deadlines for attending live sessions, completing eLearning modules, and submitting assessments. These requirements were communicated via your Welcome email, available as a knowledge article in the agent portal, and communicated in the daily client-required live virtual learning sessions. If all requirements are not completed by the deadlines set forth by the client, agents will be removed from the certification due to incomplete certification requirements.
  
  The final assessment was due by 8:00 AM ET on Tuesday, August 26. Your attempt occurred after this deadline, and the client had already requested removal.
  
  As a result, and in alignment with the clients guidelines, reinstatement is not being offered, and the program removal will stand. We encourage you to explore other opportunities within Liveops. Please note that each program has limited availability and specific qualifications. If accepted into a new opportunity, we strongly recommend meeting all certification and nesting milestones and requirements to ensure continued participation in the program.

  

  Business Response

  Date: 09/12/2025

  Thank you for reaching out regarding your removal from a Liveops certification. Following a review of your agent account, the removal was due to incomplete certification requirements. Each certification has client-defined requirements and deadlines for attending live sessions, completing eLearning modules, and submitting assessments. These requirements were communicated via your Welcome email, available as a knowledge article in the agent portal, and communicated in the daily client-required live virtual learning sessions. If all requirements are not completed by the deadlines set forth by the client, agents will be removed from the certification due to incomplete certification requirements.
  
  The final assessment was due by 8:00 AM ET on Tuesday, August 26. Your attempt occurred after this deadline, and the client had already requested removal.
  
  As a result, and in alignment with the clients guidelines, reinstatement is not being offered, and the program removal will stand. We encourage you to explore other opportunities within Liveops. Please note that each program has limited availability and specific qualifications. If accepted into a new opportunity, we strongly recommend meeting all certification and nesting milestones and requirements to ensure continued participation in the program.

• Initial Complaint

  Date:06/17/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Date of Incident: June 12, 2025 Company Name: LiveOps, Inc.Nature of Complaint: Account deactivation and breach accusation without explanation or evidence ?Complaint Details:On June 12, 2025, I received an email from LiveOps Compliance stating that I had breached my contract under the following clause:Participating in any ************** which could be deemed fraudulent, illegal or grossly negligent. (e.g. writing down or stealing credit card numbers, making fraudulent claims to Liveops ****************** etc.). Agent information is associated with a fraudulent account.This was extremely confusing and upsetting. I had not yet been assigned to any client or begun working, and was still in the application/onboarding process. In fact, my account was due for renewal on July 1, 2025, and I was actively preparing to continue the ********** my knowledge, I have not participated in any fraudulent or negligent behavior. I have not shared or misused any data, and I have never been told that I violated any specific LiveOps rules. I am unaware of any fraudulent account and have received no evidence or details about this claim, despite multiple attempts to request **************** account was locked immediately, and I was given no opportunity to address the issue or resolve any misunderstanding. I am deeply concerned that this situation reflects a lack of transparency and fairness in how LiveOps handles compliance concerns, particularly when no client work or payments were ever involved.?Desired Resolution:A clear explanation of the alleged fraud and how my account was supposedly involved Documentation or evidence supporting this claim Reconsideration of my contractor status or account reinstatement if this is a mistake An improvement in how LiveOps communicates with contractors and handles alleged breaches

  

  Business Response

  Date: 06/23/2025

  Thank you for reaching out regarding the termination of your Liveops contract. In reviewing your contract termination, your contract has been terminated due to a material breach of contract. A material breach of the Independent Contractor Agreement (ICA) results in the immediate termination of the Contractor Agreement as well as any other Contractor Agreement which Contractor may have in place with Liveops. The specific breach is:
  Participating in any ************** which could be deemed fraudulent, illegal or grossly negligent. Your agent account has been identified as having the same information associated with one or more fraudulent accounts.
  
  The **********************  compliance team has re-reviewed your agent account and confirmed the reason for the contract termination. Due to your business being identified as having information associated with multiple fraudulent accounts, your business is ineligible to contract with Liveops in the future. All the best to you in your future endeavors.

  Customer Answer

  Date: 06/23/2025

  LiveOps has failed to provide any evidence or specific explanation to support their claim that my account is associated with fraudulent activity. I want to make it absolutely clear: I have never created a fraudulent account, nor have I participated in any fraudulent, illegal, or negligent activity on their platform.
  
  
  I was never assigned to a client, never performed paid work, and had only submitted applications through their system. The vague accusation that my account shares information with one or more fraudulent accounts is not only unclear but also unjust, especially when I was not given the opportunity to respond or verify anything.
  
  
  Their lack of transparency, refusal to share details, and blanket denial of eligibility without giving me any chance to explain or appeal reflects poor business practices and a complete disregard for fairness.
  
  
  I am requesting that this complaint remain on record to reflect how LiveOps handles allegations and contractor onboarding. I also strongly encourage LiveOps to review and revise their fraud detection and compliance procedures to avoid wrongfully flagging honest applicants in the future.
  
  
  

  

  Business Response

  Date: 07/31/2025

  Thank you for reaching out again regarding your Liveops contract termination, which was due to your agent account being identified as having the same information associated with one or more fraudulent accounts. After further investigation and a provided business verification session, it was determined that you logged into the Liveops platform using a hotspot from your local library, which picked up the information of this fraudulent account. Due to the successful business verification, your agent account has been reactivated. All the best to you in your Liveops business.

• Initial Complaint

  Date:06/16/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  It is possible that this complaint will do me no good, but I am at least putting it out there. I applied for Liveops program **************** I took required class and did required modules. After which we we to start what Liveops called nesting, where we were to get 15 orders and have a 70% commitment adherance. We had until June 13, 2025, then they extending ti to June 15, 2025. My selft and many other inquried about the 70% because the shedule drops we were barely able to get any commmits (shifts). In order to obtain a precentage we must first get a shift. Liveops response had always been: "if you can't get a commit then login "uncommitted." Yes, we would be able to gt the 15 order, but, NOT get any precentage. I am 62 years old and simi-handicapped, went on during midnights to take calls uncomitted. By June 14, 2025 I had 20 commits. However, they STOP recording our commits June 13, 2025, but I in on that do had 16. Attached shows this. My issue here is: How is it fair that I be removed because of my percentage when I could not get enough commits (shifts) inorder to get a precentage during the 2 weeks of nesting. Schedule drops were June 5 and 12, 2025. On June 12th I got 4 more which put me at 20 order that i got. The brought my percentage up to 70.5882%%. As of June 15, 2025, which was the deadline. Now, they have removed the line and chat so that I cant get on. This is not far. I worked hard eventhough I could bearly get shifts. I was removed wrongly, speaking for myself. NOTE: IN THE LIST MY ID# IS ******

  

  Business Response

  Date: 06/25/2025

  Thank you for reaching out regarding your recent program removal, which was due to the nesting requirements not being met. In reviewing your agent account, during nesting, you scheduled 10 commits for your program, with 6 of those commits being honored, giving you a commit adherence percentage of 60%. While you did have the required number of sales to move forward, your commit adherence was under the nesting requirement of 70%. In the screenshot included with this complaint, the *******% showing is due to you having 4 honored commits from another program on this same platform. The combined commit adherence between the 2 programs equaled *******%.
  
  The client is not offering reinstatement since removal was due to not completing the nesting requirements. Feel free to reapply to this same opportunity or any other opportunity available. Each available opportunity has a limited number of spots available and has a set of unique qualifiers. While we do our best to accommodate everyone, your application will not guarantee selection.

• Initial Complaint

  Date:06/11/2025

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I signed up for a project and was due to start in 8 days and I received this incriminating email in the quotes below. Not only is it highly offensive but I am shocked that I would be blamed for something that I did not do. I tried email the email LiveOps compliance but I had been blocked and can't sign in. There was no warning, no info, and nothing I did wrong. Mind you I have been signed up with this company for quite a while so I am obviously not sure what is going here. I would like a retraction and a apology. This is so insulting and degrading. Here is the email "Account Terminated: Material Breach of Contract] Your contract has been terminated due to a material breach of contract. Due to your breach of contract, your business is ineligible to contract with Liveops in the future. Material Breach of the Independent Contractor Agreement resulting in the immediate termination of the Contractor Agreement as well as any other Contractor Agreement which Contractor may have in place with Liveops: 5. Participating in any ************** which could be deemed fraudulent, illegal or grossly negligent. (e.g. writing down or stealing credit card numbers, making fraudulent claims to Liveops ****************** etc.). Agent information is associated with a fraudulent account."

  

  Business Response

  Date: 06/18/2025

  Thank you for reaching out regarding the termination of your Liveops contract. In reviewing your contract termination, your contract has been terminated due to a material breach of contract. A material breach of the Independent Contractor Agreement (ICA) results in the immediate termination of the Contractor Agreement as well as any other Contractor Agreement which Contractor may have in place with Liveops. The specific breach is: Participating in any ************** which could be deemed fraudulent, illegal or grossly negligent. Your agent account has been identified as having the information associated with one or more fraudulent accounts.
  
  The **********************  compliance team has re-reviewed your agent account and confirmed the reason for the contract termination. Due to your business being identified as having information associated with multiple fraudulent accounts, your business is ineligible to contract with Liveops in the future. All the best to you in your future endeavors.

  Customer Answer

  Date: 06/18/2025

  Thank you for your response. I am writing to formally challenge your findings and request that your compliance department conduct a more thorough investigation. The explanation provided is vague, generic, and fails to consider the possibility of external data breaches and identity fraud that are real issues that have affected millions of Americans, including myself.
  
  My personal information has been compromised in multiple data breaches over the years, including major healthcare-related incidents. My data has been found on the dark web, and I have active fraud alerts and identity protection monitoring in place. If your system detected information associated with one or more fraudulent accounts, that should have prompted outreachnot an automatic termination.
  
  Ive maintained a clean record, passed several federal background checks, and have been with LiveOps since 2022 without issue. If there are accounts allegedly linked to me, I am requesting transparency: including evidence, screenshots, and a clear explanation of what was found. I need that information to take the appropriate legal steps if my identity has been misused.
  
  Sending vague, copy-paste responseslike the one I receivedis both dismissive and unprofessional. If the situation were reversed, your company would also expect the right to defend itself.
  
  I respectfully request a detailed explanation of the findings, as this concerns my name and reputation. I believe a mistake has been made. Thank you for your time, and I look forward to your response.
  

  

  Business Response

  Date: 08/08/2025

  Thank you for reaching out again regarding your Liveops contract termination, which was due to your agent account being identified as having the same information associated with one or more fraudulent accounts. ********************** understands your point of view and appreciates the additional detail regarding your situation. After further review of your agent account by the ********************** compliance team, if you would like to and agree, Liveops would gladly get together with you to complete a business verification. Please look for an email early next week to schedule that verification.

  Customer Answer

  Date: 08/15/2025

  Hello,
  
  Thank you for your follow-up regarding this matter. While I appreciate that LiveOps has now agreed to conduct a business verification, I would like to clarify that this step has already taken place.
  
  I received an email from LiveOps on August 11, 2025, and scheduled my business verification for August 12, 2025. The verification was completed on that date, and I was informed that a decision would be provided within 2448 hours. As of today 8/15/25, I am still awaiting on those results.
  
  Accepting the businesss most recent response at this stage would cause the case to be marked resolved, but the outcome of the verification and the resolution of my complaint remains pending.
  
  LiveOps has taken a step toward resolving the matter by conducting a business verification on August 12, 2025, and I appreciate that. However, I have not yet received the results. I want the case to remain open until I have the outcome so I can accurately determine whether the issue has been resolved.
  
  Thank you for your understanding.

• Initial Complaint

  Date:06/09/2025

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  They are have logged information incorrectly and need to update it

  

  Business Response

  Date: 06/10/2025

  Thank you for contacting Liveops. After reviewing your BBB case, we were unable to determine the specific nature of your request. Our records show that your agent contract with Liveops ended on 2/16/23. If you have further questions or need assistance, please reach out to us through this link: ******************************************************

• Initial Complaint

  Date:06/09/2025

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Went through 50+ Hours of Nonpaid certification, purchased required equipment - was locked out of system with no explanation although requesting support. I received an email 48 Hours later stating I violated terms of a contract but no specifics as to what was violated. Not able to reach anyone for clarification as to what specifically was violated. There was at least 10 people in my study group who had received the email a carbon copy but again no specifics. For my clarification I only want to know what was violated.

  

  Business Response

  Date: 06/09/2025

  Thank you for reaching out regarding the termination of your Liveops contract. In reviewing your contract termination, your contract has been terminated due to a material breach of contract. A material breach of the Independent Contractor Agreement (ICA) results in the immediate termination of the Contractor Agreement as well as any other Contractor Agreement which Contractor may have in place with Liveops. The specific breach is:
  - Participating in any ************** which could be deemed fraudulent, illegal or grossly negligent. Your agent account has been identified as having the same information associated with one or more fraudulent accounts.
  
  The ********************** compliance team has re-reviewed your agent account and confirmed the reason for the contract termination. Due to your business being identified as having information associated with multiple fraudulent accounts, your business is ineligible to contract with Liveops in the future. All the best to you in your future endeavors.

• Initial Complaint

  Date:05/29/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I contracted with Liveops for a **************** Specialist position supporting ****** Products. Before, I was accepted into the program, a computer check of my personal computer was done and it passed. I was admitted to the program, and passed all certifications, and received no income for 4 ******** the end of the 4 weeks, I was to do my First Calls. A problem arose as to connectivity to one of their systems. Believing it was an internet speed problem, I invested $100 for a new modem. However, after trying 4 days the problem was not resolved. Finally, Liveops had someone in the *************** test the computer speed and found that the upload and download speed was too slow. I said I would contact ******* my internet provider to fix this, however, one of the program directors decided to remove me from the program immediately. No consideration was given to the time I spent there. I don't know if I will be paid for any incentives, I earned. In my opinion, the problem should have been found out in the initial computer check. Also there was nothing in the job description that stated what the download and upload speed should be to support the program. It is fundamentally unfair not to give a contractor one hour, or day to remedy something, that the company should have detected initially. The Liveops Manager displayed no fundamental fairness in this situation.

  

  Business Response

  Date: 06/09/2025

  Thank you for reaching out regarding your recent program removal, which was due to the inability to complete the nesting requirements to remain on the program. In reviewing your agent account and the specific reason for removal, you had numerous opportunities to complete the final step of nesting, but each time,you could not stay connected to the required system platforms, due to poor internet connectivity. Your first opportunity to complete this last step was on 5/16/25, with the final opportunity on 5/28/25. During the application tech check, your internet connectivity passed with a download speed of ***** Mbps and upload speed of ***** Mbps. You were unable to stay connected to the required systems on 5/16/25 and were asked to fix the issues and reschedule.Your internet speeds on 5/28/25 were tested and found to have a download speed of 3.12 Mbps and upload speed of 0.00 Mbps. As an independent contractor, it is your responsibility to maintain system requirements necessary to provide services.
  
  The client is not offering reinstatement since removal was due to not being able to complete the nesting requirements. Once your internet speed issue is resolved,feel free to reapply to this same opportunity in the future or any other opportunity available. Each available opportunity has a limited number of spots available and has a set of unique qualifiers, to include system required upload and download speeds. While we do our best to accommodate everyone, your application will not guarantee selection.

  Customer Answer

  Date: 06/10/2025

   

  I wholly reject the response of Liveops and am seeking legal counsel in this matter.

  ******** *******

• Initial Complaint

  Date:05/17/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have been an independent contractor for LiveOps over six years! I took pride with LiveOps in allowing my business to contract with them. Recently, I was removed from my contract serving one of LiveOps client because of fail compliances . I understood that the client **** was not for me, and there were guidelines and policies that needed to be adhered to. I also understood that I could be removed by the client at anytime. So I understood that my business was in jeopardy of being removed. So over and over again, I applied for other opportunities with LiveOps, but was denied. What I did not understand is why that removal affected me from other opportunities, Each opportunity is different and are not the same. I believe if a contactor fails with one opportunity why not allow an opportunity with a different client, especially if that business has been with LiveOps for a while What was so odd is that the same day I was removed from that contract, I received an email from LiveOps advising me to apply for another client. I had hope thinking that I would be given another chance with a new opportunity: We're thrilled to invite you to apply to the *********** Member Support 6/30 /25 Certification Class with Liveops. So I applied!Two days later I received this email:Thank you for exploring the Amerihealth Provider Support 6/30 Certification Class (G2) with Liveops.After looking over all the applications, we are sorry to say that your application for the Amerihealth Provider Support 6/30 Certification Class (G2) was not selected. This let me know that Liveops is not trustworthy. You can be removed and never given another chance. If compliance was a problem with other clients why was I hired to service ****! Bad Business Ethics.

  

  Business Response

  Date: 06/03/2025

  Thank you for reaching out regarding your recent client application. The email you received invited you to apply for this certification class, but did not imply and was not a guarantee of selection. All Liveops clients expect that Liveops will roster the best available agents for their certification classes. Due to the large number of applicants for this certification class, while you may have been qualified, you were not one of the top candidates for this client.
  
  You are welcome to apply to any other opportunity available. Each available opportunity has a limited number of spots available and has a set of unique qualifiers. While we do our best to accommodate everyone, your application will not guarantee selection.