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Business Profile

Web Hosting

NameCheap

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for NameCheap's headquarters and its corporate-owned locations. To view all corporate locations, see

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NameCheap has 2 locations, listed below.

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    • NameCheap

      4600 E Washington St Ste 305 Phoenix, AZ 85034-1908

    • NameCheap

      4600 E Washington St #305 Phoenix, AZ 85034-1908

    Customer Review Ratings

    1.13

    Average of 32 Customer Reviews

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    Review Details

    • Steve M

      Date: 12/21/2022

      As someone who has designed and setup a number of organizations using Godaddy and *******, never have I had such poor service as through NameCheap. Their name says it all, while cheap they have limited customer service and the support staff are not empowered to do anything but read from a scripted screen. Heaven forbid anyone would use this service and need to speak with an actual supervisor.

    • Jay G

      Date: 11/03/2022

      They say they value their customers but evidently not if there are issues that negatively affect them. They don't value me, my time my safety or my money. Their system advertised a domain for $10... The system took my money and refunded it back right away but will take up to 10 days to go back into my account. The support person said try again. I was reluctant to because I had a feeling it was a glitch. They would not make the transaction for me. It happened again. $20 Im not seeing for a while. I put $10 in my account, no luck but at least i got it back right away. They then say its a premium domain and there's nothing they can do. sorry about my wasted time and my money I have to wait for, not to mention the stress of it all. Nothing done to make it right, to say hey you are safe here, we got ya. No. I am not safe there, it seems like its a trap. If you have no issues then its fine but when there is it going to be at your expense and they will look at you. Tell you they value you and do nothing else.

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