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Find a Location

Zenernet LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Zenernet LLC

      4340 E Indian School Rd Ste 21-132 Phoenix, AZ 85018-5377

    • Zenernet LLC

      7500 College Blvd Ste 500 Overland Park, KS 66210-4043

    Business ProfileforZenernet LLC

    Solar Energy Products
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Current Alerts For This Business

    There are 4 alerts for this business. See all alerts
    Out of Business:
    According to information in BBB files, this business is no longer in business.
    Bankruptcy:
    On 01/13/2023, the business filed for bankruptcy under Chapter 7 (Liquidation) of the federal Bankruptcy Act, case# 23-40043. Those with monetary claims against the business are advised to obtain a Proof of Claim form by writing to California Northern Bankruptcy Court 1300 Clay St Oakland CA 94612 for resubmission to that court. The case number should be entered on the form.

    Additional business information

    Advertising Review:
    On December 8, 2022, BBB requested Zenernet LLC to modify, substantiate or discontinue claims made on their website (https://zenernet.com) that read: "Installation guaranteed within 60 days..*Terms and conditions apply", "Highly Rated and Recognized By..Forbes & CNet". Additionally, on the company's LinkedIn (https://www.linkedin.com/company/zenernet) it reads: "..backed up with the strongest warranties in the industry.." Advertisers must be prepared to substantiate such claims per BBB's Code of Advertising.

    BBB's Code of Advertising Section 1 Basic Principals of the Code requires that advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB. Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used. Section 20.5 Warranties of Guarantees of the Code states that sellers or manufacturers should advertise that a product or service is warranted or guaranteed only if the seller or manufacturer promptly and fully performs its obligations under the warranty or guarantee. Additionally, BBB's Code of Advertising Section 29.1 Subjective Puffery Claims of the Code states expressions of opinion or personal evaluation of the intangible qualities of a product or service are likely to be considered puffery. Such claims are not subject to the test of truth and accuracy and would not need substantiation. In addition, Section 29.2 Subjective Puffery Claims of the Code states puffery may include statements such as “best food in the world” and “we try harder” as well as other individual opinions, statements of corporate pride, exaggerations, blustering and boasting statements upon which no reasonable buyer would be justified in relying. Puffery also includes general claims of superiority over comparable products that are so vague that it can be understood as nothing more than a mere expression of opinion.

    As of December 27, 2022, the business has not responded to BBB's request.
    See all additional business information

    At-a-glance

    Customer Reviews

    1.87/5stars

    Average of 47 Customer Reviews

    Customer Complaints

    168 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers solar services.

    Business Details

    This is a multi-location business.

    Find a Location

    Zenernet LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Zenernet LLC

        4340 E Indian School Rd Ste 21-132 Phoenix, AZ 85018-5377

      • Zenernet LLC

        7500 College Blvd Ste 500 Overland Park, KS 66210-4043

      Headquarters
      4340 E Indian School Rd Ste 21-132, Phoenix, AZ 85018-5377
      BBB File Opened:
      11/17/2021
      Business Started:
      6/18/2018
      Business Incorporated:
      6/18/2018
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. John Paul Gerken, CEO/Owner
      • Mr. Mike Stanton, Marketing Director
      • Mr. Robert Thomas Gorman Jr, Qualifying Partner
      Contact Information

      Principal

      • Mr. John Paul Gerken, CEO/Owner

      Customer Contact

      • Mr. Dan Middleton, Copywriter
      Additional Contact Information

      Email Addresses

      Customer Complaints

      168 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/28/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      BBB unable to locate business
      I was experiencing high electric bill even though I have solar, dont know if its working probably. I tried to reach out but all the phone numbers are disconnected or no longer in service. I tried to ****** to find if they have a new contact number just to find out they are out of business. I have a loan for my solar but just like that without notices they left their customers stranded. I dont know who to turn to . I have a solar **************** electric bill I have to pay for. . Can someone please help me with this situation?

      Customer Reviews

      47 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      ChristianJameal R

      1 star

      01/09/2023

      Out of business. We also have unfinished work. And a mechanic's lien against my house. I don't know how we are going to get out tax break from them now. I'm one of many customer who got screwed through them. But we should all come together and figure out how to find legal action against them for money lost, and HELP maintaining our solar panels, how to replace damages/downed panels. Just found a "Zenernet ********************* under ******** groups. We should help each other find local solar panel installers and more!!! I need help too. God bless you all and hope all is figured out. Things like this are going to happen, its how to react to them that truly show how resilient you are. Its going to be ok. You aren't alone.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

      BBB Reports On

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