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          OneAZ Alarm Inc has 1 locations, listed below.

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            Business ProfileOneAZ Alarm Inc

            Security System Monitors
            BBB accredited business

            Contact Information

            1815 W Crest Ln

            Phoenix, AZ 85027-2154

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            Email this Business
            (623) 780-2252

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            Customer Reviews

            1/5

            Average of 2 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/1/1987

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers security and fire alarms, monitoring, video surveillance, access control, structure wiring and custom home theater applications.

            Products & Services

            Security Systems, Alarm Monitoring (Residential, Commercial, and Private Enterprise, Fire & Life Safety Systems and Monitoring, Complete Home Automation, Home Theatre Design, Installation and Cabling, Cabling and Data Systems, Access Control, Smart Phone Access, Central Vacuum Systems, Security Systems, Alarm Monitoring (Residential, Commercial, and Private Enterprise, Fire & Life Safety Systems and Monitoring, Complete Home Automation, Home Theatre Design, Installation and Cabling, Cabling and Data Systems, Access Control, Smart Phone Access, Central Vacuum Systems

            Business Details

            Location of This Business
            1815 W Crest Ln, Phoenix, AZ 85027-2154
            Email this Business
            BBB File Opened:
            8/1/1986
            Years in Business:
            38
            Business Started:
            7/1/1985
            Business Incorporated:
            4/25/1990
            Accredited Since:
            10/1/1987
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • Mr. James W Livingston, President
            • Ms. Marcella B Livingston, Customer Support Manager
            Contact Information

            Principal

            • Mr. James W Livingston, President
            • Ms. Marcella B Livingston, Customer Support Manager

            Customer Contact

            • Mr. James W Livingston, President
            • Ms. Marcella B Livingston, Customer Support Manager
            Additional Contact Information

            Fax Numbers

            • (623) 512-4030
              Primary Fax

            Phone Numbers

            Email Addresses

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            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            2 Customer Reviews

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            Most Recent Customer Review

            Michele D

            01/25/2024

            Keep looking! Worst alarm service we have used. They charge $46** for the same service that other companies charge $30/mo and constantly make billing errors. Had 2 accounts with them, then one and they are now refusing to cancel my service. They are double billing me for part of 2023 by running my credit card but not posting the payment on their end and they also bill for future service. Tired of having to call them about their billing errors and arguing with office girl who is rude and dismissive. Told her to cancel my service so instead, she ran next months service on my credit card and has ignored me. I also emailed cancellation but am still being ignored. Will have to dispute through credit card company.

            OneAZ Alarm Inc Response

            01/30/2024

            Yes, we covered two accounts for this customer, one of which we had to shut down due to non payment. We have always sent out invoices with thirty days to pay it for the next coming quarter for the last 30 years. She did not like the way we billed *************************************************************************************** run the card 30 days late so it matched up with the way she thought she should be billed. No one ever refused to cancel her service, she has been told previously many times that we require a thirty day written notice. Which she did not give and we still canceled her account and wrote off the invoice she refused to pay. We tried to tell her the reason there was an outstanding invoice but she did not want to stay on the phone to find out and hung up mid conversation. She has never been over billed or ignored, **************** has not allowed anyone at this office to explain anything in the past or present regarding any issues she has had and makes her own assumptions.
            Read 1 More Customer Review

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

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