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DD214 Direct
BBB accredited business seal
BBB Accredited BusinessB Rated by BBB

Reviews

This profile includes reviews for DD214 Direct's headquarters and its corporate-owned locations. To view all corporate locations, see

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DD214 Direct has 2 locations, listed below.

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    Customer Review Ratings

    4.32

    Average of 526 Customer Reviews

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    Review Details

    • James C

      Date: 02/19/2025

      DD214 direct was very informative they were extremely quick and fair. They communicated very well and got my documents to me well under the time estimated.

      DD214 Direct

      Date: 03/06/2025

      Thank you for your feedback! We're glad to hear that you found our service informative, quick, and fair. Our team works hard to provide clear communication and deliver documents as efficiently as possible, so were happy we could exceed your expectations on timing. If theres anything we could have done to make your experience a 5-star one, wed love to hear your thoughts. Your input helps us continue improving. Thanks again for choosing DD214 Direct!

    • Teri C

      Date: 02/18/2025

      Unable to download document So not very happy And of course email is a no response email

      DD214 Direct

      Date: 02/19/2025

      Were sorry to hear about your experience and appreciate your feedback. Our team has reached out to you directly and provided support, including the necessary password to access your document, which you have acknowledged receiving.We're glad that we have been able to process and fulfill your request within five business days, ensuring a timely turnaround. If you are still experiencing any difficulties or need further assistance, please dont hesitate to reach outwe are happy to help.

    • Kristina L

      Date: 02/14/2025

      Thank you will never be enough. Your staff and support are why my father will receive Military Honors as we lay him to rest. Without your help, acquiring the required documentation would not have been possible. So grateful for your service.

      DD214 Direct

      Date: 02/19/2025

      Thank you for your kind words. It is truly an honor to have assisted you during this important time. We understand how much it means to ensure your father receives the Military Honors he rightfully deserves, and we are grateful to have played a small part in making that possible.Our team is dedicated to helping families like yours navigate the process of obtaining these important documents, and your appreciation means the world to us. We are here for you if you ever need further assistance.

    • Steven S

      Date: 02/14/2025

      Im thoroughly impressed!!! I will share my experience with everyone I know !!!! They get the job done!! Quick , fast , and in hurry. For those that need a copy of their DD 214 , go with these guys!! Dont waste your time with ****** etc.Yours Truly,***** ( USMC Retired)

      DD214 Direct

      Date: 02/19/2025

      Thank you for your incredible review! We truly appreciate your support and your willingness to share your experience with others. Its our mission to provide fast and reliable service, and were honored to have been able to assist you.Most importantly, thank you for your service to our country. If you ever need anything in the future, were here to help!

    • jalisa w

      Date: 02/13/2025

      help me solve thing in a timely manner made sure before hanging up that all my questions was answered and i was satisfied

      DD214 Direct

      Date: 02/19/2025

      Thank you for your review! Were glad we could assist you and ensure all your questions were answered. Were especially pleased to have fulfilled your order in just one day! Your satisfaction means a lot to us, and we appreciate your trust. If you ever need further assistance, were always here to help.

    • Tiffany L

      Date: 02/12/2025

      Their response was very quick and took a lot of the stress off of me. Thank you very much.

      DD214 Direct

      Date: 02/19/2025

      Thank you for your feedback! We're happy to hear that our quick response helped relieve some of your stress. Were also pleased to share that we were able to fulfill your order in less than five business days. If you ever need further assistance, were always here to help!

    • Robert A

      Date: 02/10/2025

      Outstanding service. This would have taken me months to accomplish without their help. We were desperate to provide veterans widow benefits she needs. Providing her husbands DD 214 will facilitate benefits she deserves.

      DD214 Direct

      Date: 02/13/2025

      We're thrilled to hear that we could assist you in obtaining the DD214 quickly, especially for such an important purpose. Helping veterans and their families access the benefits they deserve is our top priority. If you ever need further assistance or have any questions, please dont hesitate to reach out. Thank you for choosing DD214 Directwe look forward to serving you again in the future!

    • Ken D

      Date: 02/08/2025

      You all have provided what I needed of my Fathers 214. within 2 days. Thank you.

      DD214 Direct

      Date: 02/13/2025

      We're thrilled to hear that we could provide your father's DD214 so quickly. Ensuring a fast and seamless experience is our top priority. If you ever need further assistance or have any questions, please dont hesitate to reach out. Thank you for choosing DD214 Directwe look forward to serving you again in the future!

    • Mark G

      Date: 02/07/2025

      Outstanding service, they were able to track down military records ( pre DD 214) for my mother who was a navy veteran during World War II. She was a Navy Wave Radiomen. At the time of application I didnt have my moms service number or social security number. Thanks for the prompt service.

      DD214 Direct

      Date: 02/13/2025

      We're thrilled to hear that we could successfully locate your mothers military records, even without her service number or Social Security number. Providing excellent service and a seamless experience is our top priority, and were honored to have assisted in preserving her legacy as a Navy WAVES Radioman during World War II. If you ever need any further assistance or have any questions, please dont hesitate to reach out. Thank you for choosing DD214 Directwe look forward to serving you again in the future!

    • James R

      Date: 02/04/2025

      Not your fault, but I was hoping that I would get a more readable copy. However, you did really fine.

      DD214 Direct

      Date: 02/06/2025

      Were glad to hear you were satisfied with our service! We understand your concern about the documents readabilityunfortunately, we can only retrieve records as theyre provided and archived by the government. While we dont have control over the document quality, we truly appreciate your understanding. If you need any further assistance, please dont hesitate to reach out. Thank you for choosing DD214 Directwere always here to help!

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