Reviews
Customer Review Ratings
Average of 58 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromRodrigo M
Date: 07/18/2023
5 starsMr,***** is the right person everybody needs to have the full information about solar roofing insurance, all the matters was perfectly explained thanks for give me the opportunity to talk to him on his behalf I can say his the best agent you guys can get
AdjustPro Solutions LLC
Date: 08/24/2023
Dear *******,Thank you so much for sharing your positive experience! We're thrilled to hear that ***** provided you with valuable information. It's great to know that he made the process clear and understandable for you. Your feedback is highly appreciated, and we're glad we could assist you. If you ever have more questions or need further assistance, don't hesitate to reach out. Thanks for the 5-star review and for choosing us!Sincerely,AdjustPro SolutionsReview fromGrant F
Date: 05/19/2023
5 starsVery professional. They did a great job on my roof.AdjustPro Solutions LLC
Date: 08/24/2023
Dear *****, We're thrilled to receive your 5-star review! Thank you for acknowledging our professionalism and the quality work we provided for your roof. Your satisfaction is our priority, and we're glad we could meet your expectations. If you ever need any more assistance in the future, feel free to reach out. Thanks again for choosing us and for your positive feedback!Sincerely,AdjustPro SolutionsReview fromAMANDA N
Date: 04/25/2023
1 starThey ripped me off with my deductible.. a Bunch of THIEVES!! They have terrible call returns no answer to emails or calls. Very horrible what they did. Not only to me but my Grandmother and neighbors.. a bunch of Crooks!!! Do NOT USE THEM!!!!AdjustPro Solutions LLC
Date: 08/24/2023
Dear ******, We're truly sorry to hear about your negative experience, and we apologize for any inconvenience you've faced. We take your concerns seriously and would like to address them directly. Our goal is to ensure customer satisfaction and resolve any issues you've encountered. Please reach out to us at ************ so we can discuss your situation in more detail and work towards a resolution. Thank you for bringing this to our attention, and we're committed to making things right.Sincerely,AdjustPro SolutionsReview fromJoanna L
Date: 04/17/2023
1 starI would love for one of their numbers to work so that I can tell them to please stop knocking on my door since I have called the three numbers they have listed multiple times, I have told those who have knocked on the door to stop coming yet they still do, and they ignore all my no soliciting signs or no trespassing. Would not trust this company with your roof as they clearly do not good communication or listening skills.AdjustPro Solutions LLC
Date: 08/24/2023
Dear ******, We apologize for the inconvenience you've experienced. We understand the frustration caused by technical difficulties and communication challenges. We take your feedback seriously and will work to improve in these areas. Your concerns regarding soliciting and communication have been noted, and we apologize for any unwanted interactions. Please know that we value your feedback and are committed to addressing these issues. If you have any further concerns, please feel free to contact us at ************. Thank you for bringing this to our attention.Sincerely, AdjustPro SolutionsReview fromAnalisa F
Date: 01/23/2023
1 starThis company was in my neighborhood going door to door. We have no interest in replacing our roof since it is still new. However we politely heard what they had to offer us. My husband told ***** that we dont need any work done at this time but to leave us a number in case we decide later to call them. He started haggling us and told us he wouldnt give us a phone number because no one ever calls him anyway. He then proceeded to insinuate that we were stupid for not taking him up on their offer. He said sarcastically that we were making such a great decision. He also assumed we were poor telling us that we didnt look like we were the kind of people to have $15,000 extra laying around to get a new roof. Then as he left our property he started mumbling and shaking his head. We will not consider this company in the future given the way this employee approached us on our property and the way he reacted to us declining service.AdjustPro Solutions LLC
Date: 08/24/2023
Dear *******, We deeply regret the negative encounter you had with our representative. We apologize for his unprofessional behavior and the discomfort he caused. This is not the standard of service we uphold. Your feedback is invaluable to us, and we take it seriously. We assure you that we will address this issue internally to prevent such incidents in the future. Thank you for bringing this to our attention, and we apologize for any inconvenience you experienced.Sincerely,AdjustPro SolutionsReview fromJillian N
Date: 01/05/2023
5 starsAmazing company! So, grateful they showed up at my door and helped me get my roof that was damaged from hail replaced. I thought I was going to have to pay for it myself which really wasnt an option. Great company and great customer service.AdjustPro Solutions LLC
Date: 08/24/2023
Dear *******,Thank you so much for your glowing review! We're delighted to hear that we could assist you with your hail-damaged roof and provide a positive customer experience. Your satisfaction is our priority, and we're glad we could help. If you have any more questions or needs in the future, don't hesitate to reach out. Thanks for the 5-star review and for choosing us!Sincerely,AdjustPro SolutionsReview fromStephen L
Date: 12/22/2022
5 starsRoof Damage? AdjustPro Solutions is your way to go. They handled all of the insurance stuff. I did not have to stress about anything. They coordinated everything and now i have a fully replaced brand new roof. Couldn't be happier with the outcome.AdjustPro Solutions LLC
Date: 08/24/2023
Dear *******,Thank you for your fantastic review! We're thrilled to hear that AdjustPro Solutions provided you with a stress-free experience in handling your roof damage and insurance process. We're glad we could coordinate everything and deliver a brand new roof for you. Your satisfaction is our reward, and we're grateful for your trust. If you ever need assistance in the future, feel free to reach out. Thanks again for the 5-star review!Sincerely,AdjustPro SolutionsReview fromRio O
Date: 11/28/2022
5 starsAmazing experience getting my hail damaged roof replaced. Didn't realize i could get my roof replaced by insurance, so i wasn't sure when they came and knocked on my door but i'm very happy with the service i got.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.