Business ProfileforLeslie's

On February 10 ***************** a store branch to purchase chemicals for a family members pool. Having had my pool pump just stop operating in the last week I was interested if the model I have was available and pricing. Id had 3 estimates done in the days prior to me visiting this store. When the worker walked in I asked about pricing and availability to which they retrieved information off the computer saying I needed to order my particular pump. The price was about the same as other estimates had shown to which I said wow theyre so expensive. The clerk agreed but said if I purchased the pump through Leslies installation was free and proceeded to show me an invoice for an install of the same pump for another customer for $2200 which was the price of the pump plus tax only. I had an estimate being done that same day from another company so I waited until I got that price before reaching out to Leslies for an estimate. After speaking to a rep from the local store I was told that was a promotion and will no longer be honored and that it ended on the 15th. I was in the local store to get an estimate on the 16th. However I inquired on the 10th. Leslies should have honored the free install as I was never told it was a promotion and absolutely no signs were posted that it was only valid for 5 more days.