Business ProfileforDon's Garage Doors

I hired Don's Garage Doors on September 4, 2023, to repair my *********** 3/4 HP garage door opener which had come off the track. Don's Garage Doors were listed in *********************** recommended list and neighbors highly recommended this family-owned company. When ***** arrived he started on a high pressure sales pitch trying to frighten me into buying a new garage door and opener saying they were beyond repair and I could have my door break and fall on me. He did not spend any time actually trying to fix my two-year old belt-driven garage door opener. It was very uncomfortable and high pressure. I told him I could not afford all of this and that I felt very pressured by him. He never called the tech support number on the *********** to get help repairing it or getting it back on track. I finally just let him install a new one since I needed it to work. He complained the entire time and said that the track included would break and it was a lot of work to put the pieces together and tried to sell me one that was pre-assembled. I asked him to save all the parts of my old track, wall opener, motor, belt, remotes so I could get it covered under warranty but he kept my old wall openers and keyless entry openers. I ended up having to pay him for installing the new opener ($180). I found out that Don's Garage Doors were bought out by a big company and they are not the same. I called to have my garage door repaired but he did not try to fix it but I just had a high pressure sales person in my home. I would like my $180 back and get my keyless wall opener and wall opener back as well.