About
Overview
BBB Accredited Since: 7/1/2009
Years in Business: 25
Payment methods:
Visa, MasterCard, American Express, Discover, Check, Cash
BBB Accreditation & Rating
About This Business
Products and Services
Business Details
- BBB File Opened:
- 2/5/2004
- Business Started:
- 12/15/1999
- Business Incorporated:
- 12/15/1999
- Type of Entity:
- Corporation
- Alternate Names:
- On Time Mall Inc
- DriSteemParts.com
- OnTimeDirect.com
- DynamicFilterStore.com
- HerrmidifierParts.com
- VapacParts.com
- WaltonHumidifierParts.com
- Air Quality Parts.com
- AutofloParts.com
- HumidifierPartsDirect.com
- Carel Parts.com
- Chart Paper Store.com
- Electro Air Parts.com
- General Aire Parts.com
- Nortec-Parts.com
- On Time Mall
- Trion Parts.com
- Business Management:
- Mr. Jay D Guliano, President
- Ms. Mary Guliano, Secretary
Additional Contact Information
- Principal Contacts
- Mr. Jay D Guliano, President
- Ms. Mary Guliano, Secretary
- Customer Contacts
- Mr. Jay D Guliano, President
- Fax numbers
- Primary Fax: (623) 582-1107
- Additional Phone Numbers
- Other Phone: (800) 825-2148
- Additional Email Addresses
- Primary: Email this Business
Additional Information
- Refund and Exchange Policy
- To apply for a refund or exchange, contact customer service for an RMAnumber. Carefully repackage the item and include a copy of your packingslip in the box along with a note as to why you are returning it.Refunds will only be issued for new, never installed and resalablemerchandise, returned to us in the original packaging within 30 days ofreceipt. There are NO restocking fees, but you are responsible for theoriginal shipping cost as well as the shipping cost back to us.
Receipt of damaged goods must be reported to us immediately. If theitem is damaged in shipping you should refuse to accept delivery. Somedelivery services will permit you to inspect the item before refusing toaccept it. Refused items are returned to us by the delivery service. Wemake every effort to carefully pack our shipments to make sure they getto you undamaged but no system is perfect and things can happen intransit.
Custom ordered, printed and custom sized items will not be accepted for return.
Once we receive a returned item it is inspected for conformity to ourpolicy. Credits are issued within 24 hours of receiving your return, tothe original payment method or credit card only. Credit card adjustmentsmay take up to 7 days to appear on your online credit card system dueto banking delays.
Returns are to be shipped to the address on the packing slip.
Return Address:
OTM RETURNS
1513 W Whispering Wind
Phoenix, AZ 85085 - Business Categories
- Filtering Materials, Online Shopping, Air Filters, Humidifiers, UV Lamp, Scientific Recording Instruments
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