Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

ITM Trading has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • ITM Trading

      11201 N Tatum Blvd Ste 250 Phoenix, AZ 85028-6044

      BBB Accredited Business

    Customer ReviewsforITM Trading

    Coin Dealers
    View Business profile
    View Business profileBBB accredited business

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Provide Your Info to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify that you are a customer.

    All fields are required.

    This is automatically determined using your first name and the first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    188 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Eilert G

      5 stars

      03/22/2024

      *****************************, Senior Analyst at ITM Trading, and his Assistant, *****, are the best people to talk to when you want to purchase or invest in numismatic gold coins and even when you liquidate. From a **********************, it is very comforting to be able to talk to a real person when you call the company's phone number, especially at a time when you need guidance in your decision-making task at hand. Great people and sound business practice.
    • Review from Nancy T T

      5 stars

      02/29/2024

      Our Senior Analyst ***************************** is tops in his field. With over 20 years of experience, we felt very comfortable proceeding with our purchase and his customer service after the sale proves we made the right decision. Thank you for being there!!

      ITM Trading Response

      03/01/2024

      Thanks for the great review!
    • Review from Michelle T

      5 stars

      02/26/2024

      *****************************, Thank you so much for taking the time to help me on my first gold purchase. You went the extra mile. Appreciated so much!!!!!

      ITM Trading Response

      02/27/2024

      Thanks for taking the time to give us a great review!
    • Review from Michael D

      5 stars

      02/14/2024

      My first liquidation was turning into a big mess, but ****** and ***** (she was a blessing ..many phone calls, emails and hand holding) got me through it. I met my deadlines and all ended well. Bravo to the two of them.

      ITM Trading Response

      02/16/2024

      Thanks for the great feedback. Glad it all worked out.
    • Review from Mike S

      5 stars

      02/01/2024

      As a first-time gold and silver purchaser, I can't thank **************** enough for his patience and counsel in addressing my questions and concerns. He spent nearly an hour with me on the initial strategy call and another hour a few days later going over his researched list of suggested coin purchases. In between, after messaging him with some specific coin preferences, he was quick to reply, informing me as to what was currently available. The entire process from initial contact to coins in hand took a mere two weeks, and I couldn't be more satisfied with the outcome. I was impressed with ******** knowledge base and his obvious desire to provide me with the best possible coin portfolio to provide for my future financial stability. Many thanks, ******.

      ITM Trading Response

      02/02/2024

      Thanks for the great review ****!
    • Review from Summer P

      5 stars

      01/22/2024

      I would like to thank **** for his professionalism and expertise in helping me with my gold purchase. Although I had watched numerous ITM Trading videos on ******** I was still somewhat nervous since the whole concept of purchasing gold requires us to think outside the box of what we've been told our entire lives. However, **** patiently educated me on the history of gold as well as the current trends of the global economy, which made me feel comfortable in making my purchase decisions. I highly recommend **** and ITM Trading to provide the best education and service, and I look forward to working with them again!

      ITM Trading Response

      01/23/2024

      Thanks for the great review!
    • Review from Barbara P

      5 stars

      01/09/2024

      Highly Recommend. ***** is extremely knowledgeable about the metals and how to craft together a secure financial plan with my hard earned money. Her kindness and consideration of my thoughts and questions made it easy to put together a plan my husband and I can be proud of. I was very new to this and with *****'s help, I've learned so much and am very excited about the moves we made with our retirement money.

      ITM Trading Response

      01/10/2024

      Thanks for you kind review of *****!
    • Review from Kristen W

      5 stars

      12/29/2023

      ***************************** is my Senior Analyst, and he did a great job of taking the time to educate me on the history of gold, the financial markets, and the dollar. He listened to what my financial goals are and put a plan together for me. He put a portfolio together with me for the best gold coins to choose. He also continues to keep me updated on what is going on in the financial markets as things move ahead. Hes also easily accessible to answer any questions I have. Im glad I finally decided to give ITM Trading a call to protect and grow my financial wealth.

      ITM Trading Response

      12/30/2023

      Thanks for the great review.!
    • Review from Kerrey M

      5 stars

      12/07/2023

      ******************* became my Senior Analyst and walked me through the entire ordering process. Very impressive since Im not very Tech or Financial savvy! Not only was She incredibly knowledgeable but She impressed me as someone who wanted what was best for me and talked with me long enough to find out the things that would work best for me!

      ITM Trading Response

      12/08/2023

      Thanks for the kind review ******!
    • Review from Maria M

      5 stars

      12/02/2023

      I can't say enough good things about my analyst, *******************. In my first meeting with her she provided a complete backdrop of the different types of precious metals and the history behind them. From that point of clarity, she sent me more in depth material providing me with all the information I needed to make an educated decision about my investment. On top of her exceptional knowledge in the field is what I consider to be a rare authentic kindness that one does not run into often. She listened thoughtfully to my needs and helped me design a ************* that aligned perfectly to my situation and goals for the future. During these uncertain times ***** has provided a safe port in the storm and I am now able to sleep peacefully at night because of her exceptional knowledge and kind spirit. I'm so very grateful for ******************* and the rest of the team at ITM Trading.

      ITM Trading Response

      12/04/2023

      Thanks for the kind review *****!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.