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Find a Location

St. Francis Catholic Cemetery has 1 locations, listed below.

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    Business ProfileforSt. Francis Catholic Cemetery

    Cemetery
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/17/2024

    Years in Business: 132

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This business offers cemetery and funeral services.

    Business Details

    Location of This Business
    2033 N 48th St, Phoenix, AZ 85008-3347
    BBB File Opened:
    9/1/1985
    Years in Business:
    132
    Business Started:
    1/1/1892
    Accredited Since:
    4/17/2024
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Alternate Business Name
    • Diocese of Phoenix Catholic Cemeteries & Funeral Homes
    Hours of Operation

    Primary

    M:
    8:00 AM - 4:30 PM
    T:
    8:00 AM - 4:30 PM
    W:
    8:00 AM - 4:30 PM
    Th:
    8:00 AM - 4:30 PM
    F:
    8:00 AM - 4:30 PM
    Sa:
    8:00 AM - 3:00 PM
    Business Management
    • Mr. Harry Antram, CEO
    Contact Information

    Principal

    • Ms. Michaela Cannon, Director of Marketing Administration
    • Mr. Harry Antram, CEO

    Customer Contact

    • Ms. Michaela Cannon, Director of Marketing Administration
    Additional Contact Information

    Website Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/15/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Hello, To whom it may concern--A family gravestone was damaged in March of 2022 by maintenance workers at St. Francis Cemetery. We have pictures of the crushed stone, scraped granite, and destroyed centerpiece holder. We immediately spoke with "******" on 3/21/2022 about the damage and was told "it will be reordered." We continued to follow up, via phone calls, and messages 12 times over the last year. We spoke with or left messages with the "receptionist, " "*********************", and "*************************." Whenever we were lucky enough to speak with someone, we were promised "a new gravestone was ordered," or "it is a supply chain issue," or "sixty more days." It has now been one year since the damage occurred. We believe that work to dig the gravesite two spots directly north of our family's last March (2022), is the related cause of trucks/equipment being drug deliberately over our familys gravestone. We would appreciate resolution--we expect to be provided a purchase order for a new gravestone, and constant communication as to reception of this complaint, apology for mis-management, tangible proof of a work order, and new photos of installation of the new gravestone.Zoom in and out to see crushed edges, tire marks, scraped granite of the gravestone, and a damaged centerpiece.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    C David Y

    1 star

    12/14/2022

    If you want to honor your loved one with respect and ethical service, LOOK ELSEWHERE! What we have encountered with the burial of a loved one has been a nightmare situation, with promised call backs never provided, and no one at the office who knows what is going on with the placement of the name plate on our loved ones crypt.Was told today that the estimated placement was March 2023, a full year after interment. Unacceptable.If you do your diligence and read reviews from others, this situation, and others are not uncommon with the business. Regrettably, these adjoining crypts were purchased, and fully paid for, about 40 years ago, so no chance of 'going elsewhere'.

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