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Business Profile

App Developers

GravyStack Inc

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/26/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    GravyStack (now called DinnerTable) is a financial literacy application for families/children. We paid for a one year membership to the service which costs $100. We used the app for our children to complete "chores" and earn money, which went into a GravyStack managed bank account that they could then spend using a Debit Card. In the last few months, GravyStack has decided to change their business model and they've transitioned to a new name called DinnerTable. The new service is free but doesn't support the Chores/Bank Account.We were supposed to receive a check which was supposed to include the balance of our kid's accounts ($190.33), plus our "Parent Wallet" balance, plus a refund for the membership since they have dissolved the service. Supposedly the check was mailed in June but I have not received it. GravyStack support directed me to their bank (Lineage - REMOVEDwhich I contacted but I have not heard back from the bank or from GravyStack. To resolve this issue, I would like GravyStack to send me the money in the accounts that I can no longer access/move via the App as well as my refund that I am due because they changed to a free service.

GravyStack Inc is NOT a BBB Accredited Business.

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.