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Business Profile

Apartments

Citi On Camelback

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromPari C

    Date: 11/21/2022

    1 star
    I was a resident of this place and bought out my lease which was due to end in Oct, 2022. I provided my notice to vacate in August, 2022, and paid my rent for the remaining months via checks which were promptly cashed as per my bank statement. I also handed in keys to the Unit in Aug, 2022.Since then, I have called multiple times to ask for my security deposit, which has still not been returned to me. As per ******* law, landlords must return a security deposit within 14 days of the end of agreement and we are now up to almost 90 days. I have been polite in calling the managers at Citi on Camelback multiple times, with no return of phone calls. I keep getting told they are either away or in a meeting with no action with regards to the issue. This is an unacceptable breach of contract and frankly, illegal.At this point I will be forced to go to court. And in all my time living in apartments around the world, I have NEVER encountered a property management this cavalier about doing something illegal.I am frustrated that I even have to post this [it blows my mind they think they can get away with this], and I hope people are extremely cautious about getting into a contract with them because clearly the management company has zero ethics

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