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Find a Location

Old Wrought Iron Works has 1 locations, listed below.

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    Business ProfileforOld Wrought Iron Works

    Iron Works
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/21/2019

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This business offers iron works. 

    Business Details

    Location of This Business
    5037 N 54th Ave Ste 16, Glendale, AZ 85301-7536
    BBB File Opened:
    4/29/2019
    Years in Business:
    6
    Business Started:
    3/28/2018
    Accredited Since:
    5/21/2019
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Benjamin Garcia, Owner
    Contact Information

    Principal

    • Mr. Benjamin Garcia, Owner

    Customer Contact

    • Mr. Benjamin Garcia, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/04/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    We first contacted ******** ****** back on 05/11/22 we inquired about 2 metal front doors and all interior doors including 2 barn doors and a pantry door. At that point he requested that we send him pics of what we wanted. He never drew up any plans or showed us prior to start or the project. We didn’t seem concerned since he stated he had fabricated these doors prior with the design we had requested. Once he said what type of work he did. Sunday, June 12th he sent us the total of all doors of 13,000.. which we agreed on and gave him the job. He requested half of the total upfront to start the job. We went ahead and Zelle’d him the deposit. That same day he gave us an estimated time of completion of 6-8 weeks. Then everything went downhill from there. It’s had been, we will be there next week, sorry we couldn’t make but next week for sure.. and so on. On August 2nd he said “next week we will have them installed” nothing happened.. then about 16 weeks in he said “we’re very behind and very stressed we can’t complete the work, I will have my guy that I subcontract the wood doors to, send you the money he received to start your doors, which was 920.00, actually, I will have him send it to me to be even” He never made the doors that go inside only the 2 front doors. September 21st he dropped off the doors but no install. At that time we had mentioned to him that the doors were not the design we wanted. And on October 3rd doors finally got installed but not correctly. There’s a gap on the bottom and weather shield was not put on and the doors look very poorly made. We had asked if he would be able to install stainless steel handles and at first he said he could but then retracted and stated he wouldn’t be able to weld stainless steel with metal and he installed square basic metal and not plumb. Trying to get a response from ******** has been challenging and is adamant that he has completed the job to his satisfaction.
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    Customer Reviews

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    Better Business Bureau Serving the Pacific Southwest

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