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Business Profile

Heating and Air Conditioning

Action Mechanical Services LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Heating and Air Conditioning.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:04/12/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My home warranty sent them out when my air conditioning was not working. Their employee was up on the roof. A few minutes came down was telling me I needed to do an expensive chemical clean for over $500 and that the coolant was low and that he cant put coolant in because he cant find a leak and without doing a repair he cant add coolant unless he puts in this $300 sealant into the line that the warranty does not cover, but is required by *** law turns out there is no such law thats a total scam **** at the place admitted thats not true so did the other supervisor that came out and then quality control manager what they did not fix the problem they had to come out another 3 times they had to change some weak capacitors. Personally, I dont believe they put any coolant or sealant in the unit but either way that was a scam to get extra money out of me instead of just doing the repair.

    Business Response

    Date: 04/20/2025

    This was already addressed with the homeowner and taken care of.

Action Mechanical Services LLC is NOT a BBB Accredited Business.

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