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          Airguns of Arizona has 1 locations, listed below.

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            Business ProfileAirguns of Arizona

            Air Gun
            BBB accredited business

            Contact Information

            1970 W Elliot Rd Ste 109

            Gilbert, AZ 85233-5039

            Visit Website
            Email this Business
            (480) 461-1113

            Business hours

            Closed
            Business Hours
            8:30 AM - 5:30 PM
            8:30 AM - 5:30 PM
            8:30 AM - 5:30 PM
            8:30 AM - 5:30 PM
            8:30 AM - 5:30 PM
            9:00 AM - 1:00 PM
            Closed

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            Customer Reviews

            2.63/5

            Average of 8 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/26/2014

            Years in Business: 28

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers retail for precision air guns and supplies.

            Business Details

            Location of This Business
            1970 W Elliot Rd Ste 109, Gilbert, AZ 85233-5039
            Email this Business
            BBB File Opened:
            11/30/2004
            Years in Business:
            28
            Business Started:
            1/1/1996
            Business Incorporated:
            8/15/2001
            Accredited Since:
            8/26/2014
            Type of Entity:
            Corporation
            Alternate Business Name
            • Buchanan Bros Inc
            Hours of Operation

            Primary

            M:
            8:30 AM - 5:30 PM
            T:
            8:30 AM - 5:30 PM
            W:
            8:30 AM - 5:30 PM
            Th:
            8:30 AM - 5:30 PM
            F:
            8:30 AM - 5:30 PM
            Sa:
            9:00 AM - 1:00 PM
            Su:
            Closed
            Business Management
            • Mr. Greg Glover, General Manager
            • Mr. Robert L Buchanan, Director
            • Mr. Stephen L Buchanan, Director
            Contact Information

            Principal

            • Mr. Greg Glover, General Manager
            • Mr. Robert L Buchanan, Director
            • Mr. Stephen L Buchanan, Director

            Customer Contact

            • Mr. Greg Glover, General Manager
            Additional Contact Information

            Fax Numbers

            • (480) 461-3928
              Other Fax

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/05/2021

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Airguns of Arizona sent me an Airgun that was not only in the wrong caliber but also in the wrong type of stock. They pressured me to settle with a few bucks compensation and I was not thrilled but ok with that. Then not even 2 months go by and the Airgun breaks internally and upon looking inside, the whole inner is rusted out. The manufacturer, Crosman, tells me the Airgun was made back 2018. So after selling me inventory thats been rusting for 3 years and not even what I ordered, AoA tells me to get lost and deal with the manufacturer which is a huge hassle I have to deal with now. I want AoA to refund my money instead and then they can deal with sending their rusted old inventory back to the manufacturer. Theres also a 5 year warranty from date of manufacture and AoA has robbed me of over half of that now without any care.
            Read More
            Read 1 More Complaints

            Customer Reviews

            8 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Mike S

            05/05/2023

            I ordered an air gun. It took them 5 days to even ship it. When I did receive it. It was defective. When I contacted them I was told I was responsible for return shipping. It cost me $60.00 to return this air gun. They should have Covered return shipping on a defective item. So much for supporting arizona business.

            Airguns of Arizona Response

            05/06/2023

            We are sorry you feel this way. We offered to do an exchange for no charge to you. When you decided you wanted to do a return for full refund, we refered you to the terms of our return policy which states that you would be responsible for shipping it back to us. We had already paid for the free shipping to you, and we were giving you a 100% refund. Alternatively, we were offering to exchange the product you were claiming defective for no charge to you. We try to accomodate our customers, but we can not take a loss because a customer changes their mind on a purchase.
            Read 7 More Customer Reviews

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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