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          Superior Nissan of Conway, Inc. has 1 locations, listed below.

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            Business ProfileSuperior Nissan of Conway, Inc.

            New Car Dealers
            BBB accredited business

            Contact Information

            1090 Collier Dr

            Conway, AR 72032-8587

            Get Directions
            Visit Website
            (877) 463-9136

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            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/19/2010

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            1090 Collier Dr, Conway, AR 72032-8587
            BBB File Opened:
            4/25/2000
            Years in Business:
            27
            Business Started:
            4/1/1997
            Business Started Locally:
            4/1/1997
            Business Incorporated:
            8/7/1996
            Accredited Since:
            2/19/2010
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Superior Auto Group
            Business Management
            • Mr. M. David Slone, President/Owner
            Contact Information

            Customer Contact

            • Ms. Avis B. Bailey, Secretary/Treasurer
            • Mr. M. David Slone, President/Owner
            • Ms. Lexi Moore, Controller
            Additional Contact Information

            Fax Numbers

            • (501) 932-0369
              Primary Fax
            • (888) 614-2140
              Other Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/03/2021

            Complaint Type:
            Product Issues
            Status:
            Resolved
            On January 1, 2021. I purchased a used truck from this business. At the point of sale, I also purchased GAP Insurance and a road side warranty. Both had cancellation periods within the first 60 days for full refund. When I insured my truck, my insurance provider gave me the same coverage an not additional cost. I contacted the carriers and was told I would need to cancel at Superior. I went to the dealership and was told to call back to speak to **** ******** I called him and told him I wanted to cancel these policies. I confirmed via email on February 2 my intent to cancel. On February 11, Brad emailed me a confirmation that he processed the cancel requests and it would take 6-8 weeks to process. On February 25, I called the policy providers and they stated they have received no paper work concerning my cancel request. I emailed Brad informing him of this. He emailed me back saying it is still "processing". After several emails still no refund for Nissan Platinum warranty
            Read More
            Read 2 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Kenneth V

            03/26/2024

            I've purchased four trucks from superior. This last truck, will be the last. I wasn't paying attention and davarious, ( the finance guy ), added almost $10,000.00 in add ons to the price of the truck. I went back the next day to get it straightened out. And finally got the sales Mgr involved so I didn't have to pay sales tax on the add ons just to get the truck registered. It's been a month and a half and I'm still paying the added interest on the note. This is the worst experience I've had. In the past I did business with superior with a hand shake. I called again today and spoke to davarious, and now he said it could be 1 to 3 months before the financing will be straightened out. Except when I spoke to nissan acceptance, they had no information about my problem. Buyer beware. These people are not to be trusted

            Superior Nissan of Conway, Inc. Response

            03/28/2024

            Mr. V*****, Thank you for your feedback, we value your comments and wish you had a more positive experience. We always strive to earn your business and appreciate your loyalty over the years. Unfortunately, cancellation of F&I products can take anywhere from 4-6 weeks to process. We can confirm that the items cancelled were processed on February 17th 2024. Our team has been in touch with you and we're happy to help going forward. Please let us know if there's anything additional you need from Superior Nissan of Conway.
            Read 1 More Customer Review

            Local BBB

            BBB Serving Arkansas

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