Reviews

Review Details

• Review fromKelsey M

  Date: 08/03/2026

  5 stars
  Had my ac system replaced today by cummings and REMOVEDand REMOVEDdid an amazing job and they were very kind !
  

  Cummings Plumbing, Inc.

  Date: 08/08/2026

  Fantastic!, Thank you for your outstanding comment/review, Our HVAC teams work in a very hot Tucson environment, very physically demanding skilled trade. We are very happy to be working with our excellent crews - and outstanding customers. Thank you

• Review fromjames s

  Date: 07/29/2026

  5 stars
  REMOVEDis very knowledgeable, has great ideas on options and alternatives. Friendly but professional. Cummings continues to provide quality and reasonably priced work through their highly trained technicians.
  

  Cummings Plumbing, Inc.

  Date: 07/30/2026

  Fantastic, Thanks for taking the time to leave REMOVED( REMOVED) a great review.

• Review fromVaM M

  Date: 07/19/2026

  5 stars
  We need a new hot water tank, I called Cummings because of the great reviews the company has received. They sent REMOVEDthe very same day to give us an estimate and the next day REMOVEDcame and removed the old tank and installed the new one. He is knowledgeable, professional and pleasant. He explained everything to us and did a great job. He really seems to like his job and it shows.
  

  Cummings Plumbing, Inc.

  Date: 07/30/2026

  Thanks!

• Review frommaria m

  Date: 06/30/2026

  5 stars
  great service was at my house in 30 mins fixed the problem very friendly and told me step by step what was wrong.I recommend to family and friends and very affordable…Thanks
  

  Cummings Plumbing, Inc.

  Date: 07/01/2026

  Terrific! thank you

• Review fromNora W

  Date: 06/17/2026

  5 stars
  I was able to get an appointment for an estimate right away. The plumber, REMOVED, gave us an estimate and we agreed to have the work done and we scheduled it for 2 days later. He arrived during the scheduled window and began the exterior portion. During that process he kept us informed and showed us his progress. The work was really well done and looked great. He completed one of two inside jobs, informing and showing us along the way, and again did a beautiful job. He will be back to complete the second portion tomorrow and we will be using Cummings Plumbing for future work.
  

  Cummings Plumbing, Inc.

  Date: 07/01/2026

  Fantastic! Thank you

• Review fromSally G

  Date: 06/06/2026

  5 stars
  We were looking for a whole-house water treatment system that would be effective and easy to maintain, we decided that Cummings Plumbing, Heating and Cooling was the right company for the job. We scheduled an appointment and they sent sales representative Emilio to our home. Emilio was very pleasant and explained how the system works in a clear, professional manner. His knowledge and helpful approach made us feel confident, and we had no hesitation in signing the contract. We then scheduled the installation for the following week. On the day of installation, technicians REMOVEDand REMOVEDarrived. REMOVED, the lead technician, thoroughly explained the entire process and what to expect. They kept us informed at every step and always let us know in advance when the water would need to be turned off. REMOVEDmade every effort to minimize any inconvenience to our household. During the installation, they encountered a significant issue while preparing to connect the new copper pipes to our existing main water line. REMOVEDpromptly called his supervisor, REMOVED, who arrived quickly. REMOVEDtook the time to speak with us directly and clearly explained the problem. He described how our old galvanized pipes common in homes built in the 1960s had deteriorated over time and become loose. He also explained the benefits of switching to modern PVC and copper piping, which is much safer for our family and home. I especially appreciated Jesses patience, as he broke everything down step-by-step for me until I fully understood the situation. His professional, knowledgeable, and friendly demeanor was very reassuring. After Jesses explanation, we approved the additional work and pricing. REMOVEDand REMOVEDthen completed the installation and did an excellent job. We are very happy with the entire experience and would highly recommend Cummings Plumbing, Heating and Cooling and the Evolution water system to anyone looking for a quality whole-house water solution. Thank you, REMOVED.
  

  Cummings Plumbing, Inc.

  Date: 06/08/2026

  Thank you for taking the time to leave us a great review!!

• Review fromAdam L

  Date: 06/02/2026

  4 stars
  Cummings Plumbing and electrical moved and installed a new water heater from the laundry room out into the garage. They did good work and I appreciate having the licensed electrician and plumbers working together under one contract/company. There was a little miscommunication during the project. They scheduled dry wall repair without seeing if we were available, they didnt verify the work was done to our liking before releasing the team, and they forgot to install the stand the first time around. They did put the stand in on a following day, the dry wall was repaired well, and they came back to adjust the pan under the water heater, so alls well that ends well. Ultimately very good service.
  

  Cummings Plumbing, Inc.

  Date: 06/03/2026

  Thank you for the review, we are working hard to deserve your business.

• Review fromWill A

  Date: 05/12/2026

  5 stars
  About Standing staff and REMOVEDgreat.REMOVEDterrific!A pleasure to deal with
  

  Cummings Plumbing, Inc.

  Date: 05/19/2026

  Our Cummings team appreciates your outstanding review here on BBB. Thank you. 

• Review fromKathleen G

  Date: 02/09/2026

  1 star
  I called Cummings on Friday (1/30/2026) to request repair of a leak in the ceiling. I assumed they would send a repairman but instead they sent a salesman who for nearly an hour (and without ever examining the leak and pipe) attempted to convince me that for my safety and wellbeing that my entire home should be repiped at a cost of $25,REMOVEDrepair was attempted until I relented and signed and then in less than 5 minutes, a repair person arrived and did a temporary fix as the salesman had already scheduled the whole house repair for the following Monday, (2/2/2026.) The pipes that needed replacing were the exact type of pipe which would have been used by Cummings (viegapex tubing.) Although the salesman insisted that theirs was better. The issue was one defective clip and again I was told that he had seen many of these lately and for my safety I should proceed with the repipe. Fortunately, I asked for 24 hours to reconsider and canceled the contract - a copy of which I never received. I was charged $2,005.25 for a repair that took less than 45 minutes. I am a widow living alone and feel that Cummings participates in less than reputable business practices. It doesnt seem right to prey upon the elderly and the vulnerable. I would have left no stars or minus if the site had allowed.
  

  Cummings Plumbing, Inc.

  Date: 02/12/2026

  We have discussed this situation with our technicians on site when your domestic water fitting ruptured and caused significant water damage in your home. We are in the process of determining if in fact that fitting is a REMOVEDpex clamp that failed. As explained, The pipe is not the issue here, It is the fitting(s) that failed. There is no product stamp on the rings holding the pipe to the brass fitting, so we are doing our best to determine if this installed system at the time the home was constructed comes under the class action suit in order for you to receive relief for this repair and potential future repairs caused by this significant system failure. Unfortunately, these type of clip secure fittings have been used throughout greater the REMOVEDarea. We've recently responded to the same type of issue other homes. We complete many projects for our elderly customers, exactly why we have in house training In our Cummings Plumbing Academy weekly, we instruct our technician's to advise our elderly customers to consult with family members, and neighbors before making a project decision, which to our understanding happened be the case in your situation, with the referral from your friend that we completed a very large plumbing project for. As stated, we are in the process of investigating the fitting that for no apparent reason, cracked in half and flooded your home. We will be reaching out to you soon with our findings. We will find out if your potable water plumbing system qualifies for class action funding, those exact fittings happened to be used throughout your home. .
  

  Cummings Plumbing, Inc.

  Date: 02/17/2026

  Upon further review, your plumbing system is comprised of stainless steel "quik clamps" these exact fittings where under a class action lawsuit from 2012 to 2020- you had to have a flood to get compensation between those dates. Unfortunatly, we will not be able to assist you in getting funding for your defective fittings. However, we are experiencing more issues as of late with these exact fittings. There is a potential of a follow up lawsuit extension due to the cost of repairing homes that flood out due to the "clamps" seperating, for no appearent reason. As always we will be here to help.

• Review fromStephanie C

  Date: 01/29/2026

  5 stars
  Excellent service. My mother bought a Flipped house and after 7 years the supposed "New" AC/heat roof unit died. HAD to replace the whole Unit. Got estimates and went with Cummings. No regrets. We had a recent inspection due to selling and he said the unit was still in excellent condition!. Thanks REMOVEDP and the quick and efficient work! He had a crane at the house within 2 days. 5 stars!
  

  Cummings Plumbing, Inc.

  Date: 02/06/2026

  We love positive feedback, thank -you for taking the time out to write this fantastic review. We always strive to make each customer experience great. We are honored to work with customers like you over the 4 decades we have been in business in REMOVED.