Reviews
This profile includes reviews for Erie Home's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 9,449 Customer Reviews
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Review fromJoe J
Date: 07/07/2026
5 starsVery professional in all aspects. Job very well done. Clean up was excellent area was left in a perfect manner. Workers showed so much respect and made sure any and all questions were answered and we were pleased.
Erie Home
Date: 07/08/2026
Hi, REMOVED. Thank you so much for leaving us an A+ review!Review fromAnn G
Date: 07/07/2026
5 starsThe team was very easy to work with. The product looks great installed
Erie Home
Date: 07/08/2026
Hi, REMOVED. We are thrilled to learn that you had a positive experience with us!Review fromJeff S
Date: 07/07/2026
5 starsFrom the sales visit to the finished install, the whole process was very comfortable and open. They answered all my questions. They explained the Erie products and process. They took me into my attic and showed me issues I was oblivious to and just how necessary a new roof actually was!The installers were impressively considerate of my property. They laid tarps completely around the perimeter and there were crew on the ground constantly picking up the tear-off debris. I was welcomed onto my roof while they were in different stages and shown details and took photos of the process for my "photo story".Overall, ERIE ROOFING gets 10 ??.
Erie Home
Date: 07/08/2026
Hi, REMOVED. Thanks for taking the time to share your positive experience. We truly appreciate it!Review fromKathy C
Date: 07/07/2026
5 starsI would like to thank REMOVED, REMOVED, and the rest of the staff; they were kind and handled everything thoroughly. I am truly 1,000% satisfied and happy. Thank you so so so much.
Erie Home
Date: 07/08/2026
Hi, REMOVED. These words go a long way,it motivates us to work even harder, thank you for the review!Review fromBetsy F
Date: 07/07/2026
5 starsErie Roofing did an excellent job replacing our roof. They were professional, timely, clean and quick to respond to any questions. Highly recommend!
Erie Home
Date: 07/08/2026
Hi, REMOVED. Thank you for taking the time to submit a review, we really appreciate it!Review fromKathy M
Date: 07/07/2026
5 starsWe just got a new roof from Erie Home. Everyone in the company is so nice and helpful. They definitely back what they say. They cleaned up every day. They made sure that we were absolutely happy with the results. We absolutely are. We highly recommend Erie Home if you need a new roof.
Erie Home
Date: 07/08/2026
Hi, REMOVED. We appreciate the kind words and are glad we could provide you with a positive experience!Review fromCharles B
Date: 07/06/2026
5 starsREMOVEDdid a great job with our roof. They tore off old roof repaired some damaged wood and finished off with a nice green shingled roof They did a great job picking up everything. Dumpster was in the driveway before they started and picked up right after they finished. I would highly recommended REMOVED.
Erie Home
Date: 07/08/2026
Hi, REMOVED. Your feedback is highly appreciated. Thank you for the review!Review fromJustin W
Date: 07/06/2026
5 starsThe company is great everyone was very friendly and the estimators that came out explained everything that needed to be fixed and didnt try to do the typical sales pitch to just try to get a sale on a new roof. The installation was quick and was done very professionally.
Erie Home
Date: 07/08/2026
Hi, REMOVED. Thanks for taking the time to share your positive experience. We truly appreciate it!Review fromJorge R
Date: 07/06/2026
1 starIn March of 2025,we entered a contract with Erie basement system, installation was never completed, and they had given us a list of things that they felt needed attention, but installed anyway, without allowing us to fix the things that needed attention. April of 2025 we had an insane amount of rain, and our basement flooded. We lost water heater, Furnace and family keepsakes, that can't be replaced. Erie has never taken responsibility for their part in it. We've had them out numerous times since then, and each time they promised to get a work order to complete the job. The encapsulation doesn't wrap the whole basement, and we were told it was because of our furnace, however "REMOVED" came out REMOVED and started, "I can't believe they left this uncompleted" "I'm going to put a work order in, and get this taken care of" the pump works, but it just pumps out the water that runs in the basement. This is a $REMOVEDfinancial burden for us, and it's still not complete.
Erie Home
Date: 07/08/2026
Hi, REMOVED. At Erie Home, we strive for excellent customer service and are disappointed to hear we fell short. Please call us at REMOVED, so we can discuss.Review fromDebra D
Date: 07/06/2026
4 starsJob completed in a day. Workers were knowledgeable efficient. Price was high, but job completed as planned.
Erie Home
Date: 07/08/2026
Hi, REMOVED. We are thrilled to learn that you had a positive experience with us!
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