Reviews
This profile includes reviews for Erie Home's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 9,297 Customer Reviews
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Review fromRoger M
Date: 10/07/2026
4 starsThe physical installation went without a hitch. The project was completed in one day. Clean-up was what to be expected, maybe a few loose roofing nails discovered afterwards, but I am satisfied with the installation process. The project was installed as expected. As mentioned in other reviews, the initial sales-pitch was way beyond what was necessary. The sales personnel wasted most of my day selling me on what they proposed. It was very boring to a retired construction project manager with roofing experience. The price for the roof is well beyond what I could have paid for a similar roof, but Erie could do it now without any lengthy waiting period. I am satisfied with what I received. I elected to finance and pay-off much sooner than obligated to. The 9.9 percent loan rate is usery and I will pay it off immediately. Erie reps will be readily available up until the point they get paid. Not so much afterwards. I have no complaints concerning the construction team. Communications after that seems problematic. Honestly, you can get this roof installed for less if you are willing to shop and wait. I think I got what I paid for. If you are willing to shop and wait, you can get a better price.
Erie Home
Date: 10/08/2026
Hi, Roger. Thank you for taking out
time and sharing your valuable feedback. We are committed to continuous
improvement of our service through the feedback we receive!Review fromCaridad A
Date: 10/07/2026
3 starsThough not complaining about the work or material used we were OVER CHARGED 1200SQ FOOT HOUSE $30,000 FOR ROOF AND many say we were taken for suckers as roof does not cost 30,000 but maybe 13-14,000 dollars now stuck with bill we really can't affordErie Home
Date: 10/08/2026
Hi, Caridad. We appreciate your
feedback. Don't hesitate to reach out to us at 800-684-4628 if you have
additional details regarding your experience. We would love the chance to
resolve any issues.Review fromBridget K
Date: 10/07/2026
5 starsEveryone was very easy to work with from sales to installation! Everyone was very respectful and made what they doing easy to understand. They kept me well informed and the work was done quickly! Would definitely recommend them!Erie Home
Date: 10/08/2026
Hi, Bridget. These words go a long way,
it motivates us to work even harder, thank you for the review!Review fromLakesha H
Date: 10/07/2026
5 starsErie Home was very professional and they communicated with me throughout the entire process. I am very satisfied with my new roof and the service provided by the company.Erie Home
Date: 10/08/2026
Hi, Lakesha. Thank you for taking the
time to submit a review, we really appreciate it!Review fromJohn M
Date: 10/07/2026
5 starsGreat product and service clean up was very good and fastErie Home
Date: 10/08/2026
Hi, John. We are thrilled to learn
that you had a positive experience with us!Review fromWilliam c
Date: 10/07/2026
5 starsGreat job my neighbor Roof all his life and said that was the best crew he ever seen they didn't hurry everybody new just what they had to do 4 hours they had took of Roof an replace new an cleaned yard perfectly only way you could tell they was there was new RoofErie Home
Date: 10/08/2026
Hi, William. Thanks for taking the time
to share your positive experience. We truly appreciate it!Review fromMadelynne C
Date: 10/06/2026
1 starThey charged me triple what they should had and did the sloppiest job ever on my roof DO NOT trust this co . They have zero crew of their own and they subcontract most all their work to foreign people or others with very little experience . We have had to seek legal assistance through this entire nightmereErie Home
Date: 10/08/2026
Hi, Madelynne. We are sorry to hear about
your experience, but we thank you for sharing this with us. We care, and we
want to make this better, please get in touch with us at 800-684-4628.Review fromSandra M
Date: 10/06/2026
5 starsThe salesman was very professional and knowledgeable. He spent 5 hours inspecting the roof and attic. He took photos of the damage that I had. He explained the installation process and the quality of the materials that would be used. The warranty is also a good perk. The roof installers were knowledgeable also. I am pleased with my purchase. I would recommend Erie roofing for your roofing needs.Erie Home
Date: 10/08/2026
Hi, REMOVED. These words go a long way,
it motivates us to work even harder, thank you for the review!Review fromStarr P
Date: 10/06/2026
5 starsErie replaced our roof a few weeks ago and we are very pleased. They really worked to get us to a price point we could afford. The installation was done in a day and they cleaned up really good. Would recommend.Erie Home
Date: 10/08/2026
Hi, REMOVED. Thank you for taking the
time to submit a review, we really appreciate it!Review frommarilyn m
Date: 10/06/2026
5 starsVery honest, work done and cleaned up, done a very good jobErie Home
Date: 10/07/2026
Hi, Marilyn. Thank you for taking the
time to submit a review, we really appreciate it!
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