Business ProfileforFC Kerbeck & Sons

F.C. Kerbeck: ****, uneducated about cars, math and manners. A post appointment phone texting stalk, became a situation that got worse and possibly dangerous as it went on. Be aware of **** if you are buying a car here. Read on...My daughter found a **** online. She made an appointment with ****. This appointment was confirmed several times and set. When she arrived, he made little effort to greet her. That being said, **** brought the **** around and took a test drive with her. During the drive, he was unable to answer basic questions with little more than an "I don't know" about the functions. Since ***** are hot at the moment, it would seem his attitude was to be an order taker, not build confidence in the sale. At one point, **** tried to convince her that the drive train select for 4-wheel vs. 2-wheel was actually a standard shifter if she wanted to drive stick. Of course, she knows more about ***** and educated him that was the drive train selector. At this point it was beginning to be obvious, there was little respect for a 23-year-old woman buying her first car. It only gets worse from here.My daughter was interested so they went back to his desk. After informing him she was pre-qualified at her own bank **** tried to convince her to finance with F.C. Kerbeck. I don't know if they make sales incentive ****** for getting the customer to finance in-house, but it was beginning to appear that way. Once negotiations started, she asked him to do better on price. With a laugh, he said "How do you expect me to do that?!".It was around this time, another salesperson came over, took the key off the desk and showed the car to someone else... WHILE my daughter was still discussing buying it. An old and sad sales trick, only successful at the moment because ***** sell themselves. An honest sales staff would have no need for this kind of garbage. However, she said, go ahead. She was not playing into that game.The numbers they presented using her financing were organized in a way to intentionally confuse a buyer as it relates to principal and interest. Divided into two columns with down payment being cryptic. At one point, not even listed until she asked him to add it. It was still unclear without running numbers ourselves if they were applying her down payment to principle or interest. His answer to her? "I don't do this. The computer does. I'm not really good at math." Clearly. **** apparently never learned any manners as well. He began to discuss with us how he gets paid, what his credit score is, what he can buy and how much money he makes. Of course, when my daughter walked by and admired a *******, he responded with "*******'s aren't that great". Way to win hearts and minds of a future customer, ****. As it became more obvious this deal was not going to happen, he was happy to get rid of my daughter.Here is the sad part. In fact, the ***** THING I have ever heard of in 30 years of buying cars myself. After She left, **** preceded to text my daughter. Not with a "***** this didn't work out. I will keep an eye out for something that will work for you." - No. it was "The woman, who looked at it while you were here just bought the **** you wanted. She put down $10,000 and isn't playing games" He began to send more texts, which of course had to be blocked by my daughter. Never in my life have I heard of a salesman (I use that word loosely. **** is an order taker in a hot market) taunting a potential buyer after the sale didn't go through.Can you imagine what F.C. Kerbeck is doing in the background? Can you imagine the lack of ethics, training and staff expectation? I would never buy an apple here, let alone a car. Obviously, they won't care. As you can see, they don't respond to reviews. This is how they appear to do business. You have MANY choices. In my opinion, based on Paul's performance and disgusting follow-up, there is no need to include F.C. Kerbeck, if you value ethics, quality and character.