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BBB, British Columbia & Yukon

Serving the Lower Mainland, Thompson - Okanagan, Northern, Central and Southern Interior BC, and the Yukon

Contact Us

500-1190 Melville Street
Vancouver, BC V6E 3W1
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Monday - Friday 9:00 AM - 4:00 PM

Phone hours:

Monday - Friday 9:00 AM - 4:00 PM

Languages supported:
English

About Us

Established in 1939, BBB Serving BC & Yukon is an independent nonprofit organization dedicated to advancing marketplace trust. Through Accreditation, consumer education, dispute resolution, business accountability programs, and public reporting, BBB helps consumers make informed decisions while supporting businesses committed to ethical practices. Today, BBB serves more than 4,000 Accredited Businesses across British Columbia and Yukon and supports more than 2 million consumer interactions annually through Business Profiles, Customer Reviews, Scam Tracker, complaints, inquiries, and educational resources. By helping consumers identify trustworthy businesses and supporting organizations that uphold high standards of integrity, BBB continues to strengthen trust and confidence in the marketplace.

Upcoming Events

Jun24Wed

Market Smarter, Not Harder: AI Marketing Webinar BBB Mainland BC

Join us on June 24th for a beginner-friendly webinar packed with real AI marketing strategies for small business owners.

View Event

Jul24Fri

BBB: Meet the Board Mingler

Come hang out, chat with the board, and get the inside scoop on what’s coming next!

View Event

Programs and Services

Apply For Accreditation

Apply for BBB Accreditation and all it's benefits today!

Get Your Free Profile

Click here to start your free online BBB Business Profile.

BBB Engagement Centre

Designed to host events or offer workstations and meeting rooms for Accredited Businesses.

Consumers Login

Login to your BBB Consumer Profile here.

Get A Quote

Get quotes on your job directly from the BBB website.

Events

Find all the upcoming webinars and in-person events your local BBB is hosting.

Business Login

Login to your BBB Accredited Business Account here.

Risk Report

Find out what the Top 10 Riskiest Scams of the year are.

Scam Tracker

Stay informed of rising scams in your area.

Customer Reviews

Verified customer reviews from a brand you trust.

Complaints

Understand the process and file a complaint against a business.

Dispute Resolution

If you have a marketplace dispute, BBB can offer you several ways to resolve it.

Advertising Opportunities

Make it easier for your business to reach more customers by taking advantage of our exclusive advertising opportunities.

In The News

Scroll through recent media segments to see your local BBB share tips on how both consumers and businesses can help support a marketplace of trust.

Book A BBB Speaker

Book a presentation from the BBB for your students, organization or event.

Ad Truth

Educational program for consumers about advertising abuses.

Employment Opportunities

View our job listings for open positions in BBB of Mainland BC.

BBB4Good

Spotlight, recognize and support organizations that integrate social impact into their business plans.

Meet Our Staff

Meet the BBB, BC & Yukon Team

Meet our Board of Directors

Meet the BBB, BC & Yukon Board of Directors

The BBB Accreditation Seal shows your commitment to integrity, ethical business practices, and customer service. Learn how to join the BBB community of trustworthy businesses today

Learn more about Accreditation
View Employment OpportunitiesDownload Annual Reports