Consultant
MK Doc PrepAbout
This business has 1 alert
Important information
- Investigations:According to BBB files, records show that the company has a pattern of complaints concerning consumers alleging being charged multiple upfront fees be enrolled in a mortgage relief program. On March 19, 2026 the BBB contacted the company regarding our concerns about the amount and pattern of complaints we have received, unfortunately, the BBB did not receive a response.FTC Guidelines states “It's illegal to charge upfront fees. You can't collect money from a customer unless you deliver – and the customer agrees to – a written offer of mortgage relief from the customer's lender or servicer.” To read more about the MARS rule: https://www.ftc.gov/tips-advice/business-center/guidance/mortgage-assistance-relief-services-rule-compliance-guide
Overview
MK Doc Prep
Los Angeles, CA 90038-3918
BBB Accreditation & Rating
MK Doc Prep is NOT a BBB Accredited Business.
To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.
Why choose a BBB Accredited Business?
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.