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About

About This Business

DJI provides aerial and ground imaging technology, including camera drones, handheld gimbals, and specialized equipment for enterprise and agricultural applications. The company assists clients with professional filmmaking tools, intelligent agricultural solutions, and drone-based work platforms.

BBB Accredited Since: 9/30/2016

Years in Business: 11

Products and Services

360° Camera, Action Camera, Aerial Filmmaking Tools, Agricultural Solution, Agriculture Drones, All-in-One Vlog Camera, Camera Drones, Compact Gimbal, Delivery Drones, Drone Solutions, Dual-Camera Drone, Enterprise Solutions, Gimbal Camera, Ground Filmmaking Tools, Handheld Power, Intelligent Tracking Gimbal, Long-Endurance Drone, Phone Gimbal, Pocket Gimbal Camera, Professional Filmmaking Tools, Smart Agricultural Equipment, Triple-Lens Camera Drone, Video Production Tools

Business Details

BBB File Opened:
6/23/2014
Business Started:
12/16/2013
Business Incorporated:
12/16/2013
Type of Entity:
Limited Liability Company (LLC)
Business Management:
Mr. Jack Shen, President

Additional Contact Information

Principal Contacts
Mr. Jack Shen, President
Customer Contacts
Mr. Jack Shen, President
Cecil Shen, Manager

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Latest Reviews

  • sofia g

    "They sold me an item through ****** that never got delivered and never sent a replacement. They denied my dispute through my bank now i have no $405 and no package." ... Read full review

  • Chad A

    "I have a DJI Air 3 drone which I crashed completely my fault, I called DJI to see if I could return it for repairs they paid for the return. The fees they charged me to fix it were unbelievably reasonable and also did not charge shipping to return it to me, very good customer ********************** thank you."

  • J. V.

    "Purchased a DJI mini Pro 4 from ******* and bought the warranty plan with it. Now *** is claiming a shortage and only supplies their own website." ... Read full review

View all Reviews

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