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Business Profile

Apps

TextNow

Headquarters

This business is NOT BBB Accredited.

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Visit Website(226) 476-1578Write a Review

About

Overview

Headquarters

TextNow

420 Wes Graham Way

Ste 200

Waterloo, ON N2L 6R2

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Find a Location

TextNow has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Headquarters Location

      TextNow

      420 Wes Graham Way Ste 200 Waterloo, ON N2L 6R2

    • TextNow

      1 Sutter Street, Suite 800 San Francisco, CA 94104

    • Text Now Wireless

      1 Sutter Street, Suite 800 San Francisco, CA 94104

    BBB Accreditation & Rating

    BBB Accreditation: None

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    Join Trusted Businesses

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    About This Business

    Years in Business: 17

    Business Details

    Local BBB:
    BBB Serving Central Ontario
    BBB File Opened:
    4/7/2013
    Business Started:
    1/1/2009
    Business Incorporated:
    20/1/2009
    Type of Entity:
    Corporation
    Alternate Names:
    Enflick Inc
    Textnow.com
    TextNow Wireless
    Touch Mobile
    7110600 Ontario Inc
    Business Management:
    Derek

    Additional Contact Information

    Principal Contacts
    Derek
    Customer Contacts
    Mr. Derek Ting, CEO
    Mr. Jon Lerner, Co-owner/Co-founder
    Mr. Tristan Huntington, SVP Operations
    Ms. Lindsay Gibson
    Derek
    Fax numbers
    Primary Fax: (226) 476-1723

    Additional Information

    Business Categories
    Apps, Mobile Phone Service

    Latest Reviews

    • Travis B

      "I am not currently a member or a customer of text. Now, however, for the last two weeks, I've had charges against my account from the company." ... Read full review

    • Carlo M

      "I purchased TextNow $5 sim card. It worked for a couple of days then it stopped." ... Read full review

    • JENNIFER A

      "Disabled my business phone # without warning and cannot rectify (through appeal) in less than 5 days. I have no way to know if any patients are trying to contact me." ... Read full review

    View all Reviews

    Frequently asked questions about TextNow

    • Is TextNow BBB Accredited?

      No, TextNow is not BBB Accredited. Businesses are under no obligation to seek accreditation.

    • What is the BBB rating of TextNow?

      TextNow has an A+ BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.

    • How many complaints does TextNow have on BBB?

      TextNow has 65 complaints filed with BBB in the last 3 years, 17 of them in the last 12 months. This profile includes complaints for the headquarters and corporate-owned locations of TextNow.

    • How many customer reviews does TextNow have on BBB?

      TextNow has 7 customer reviews on BBB. This profile includes reviews for the headquarters and corporate-owned locations of TextNow.

    • How do I file a complaint against TextNow?

      You can file a complaint against TextNow on BBB.

    • Where is TextNow located?

      TextNow is headquartered at 420 Wes Graham Way, Ste 200, Waterloo, ON N2L 6R2.

    • How long has TextNow been in business?

      TextNow has been in business for 17 years, since 2009.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

    When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.