About
Overview
BBB Accreditation & Rating
SmartStop Self Storage is BBB Accredited.
This business has committed to upholding the BBB Standards for Trust.
Why choose a BBB Accredited Business?About This Business
BBB Accredited Since: 7/6/2023
Years in Business: 16
Business Details
- BBB File Opened:
- 4/14/2004
- Business Started:
- 7/29/2009
- Business Incorporated:
- 2/24/2014
- Type of Entity:
- Corporation
- Alternate Names:
- Smart Stop Self Storage
- Strategic Storage Holding LLC
- SmartStop Self Storage Reit Inc
- Business Management:
- Ms. Rhonda Williams, Vice President of Marketing
- Mr. Nicholas M Look, Secretary
- Mr. James Barry, CFO
- Mr. H Michael Schwartz, Member
- Mr. Wayne Johnson, Member
Additional Contact Information
- Principal Contacts
- Ms. Rhonda Williams, Vice President of Marketing
- Mr. Nicholas M Look, Secretary
- Mr. James Barry, CFO
- Mr. H Michael Schwartz, Member
- Mr. Wayne Johnson, Member
- Customer Contacts
- Ms. Rhonda Williams, Vice President of Marketing
- Additional Websites
- ethicalcommunity.org/smar...
Additional Information
- Business Categories
- Storage Units, Moving Supplies, Storage, Moving boxes
Latest Reviews
Paul F
"Worst storage company ever. I'm 36 days late, my monthly rent is $27 a month." ... Read full review
Travis L
"My initial experience with them was great, clean facility and nice staff. However, just 5 months into my rental agreement with them they changed the price on me from $76 to $176." ... Read full review
JAMAL W
"I rented a 5x10 unit at SmartStop in ******** a couple weeks ago, the place was clean and the front desk was nice explaining me the sizes and the insurance options. But I noticed that if you want to move to a bigger unit the price go up fast, like 15% more, and the access hours are kind of short, they close at 7pm." ... Read full review