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Business Profile

Meal Prep

HelloFresh Canada

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Meal Prep.

About

Important information

  • Customer Complaint:
    Due to the volume of complaints received, BBB is publishing the details (text) of 50% of complaints as a representative sample.

About This Business

Subscription service for meal kits, certain add-on food, snack and/or other ready-to-eat products that may be ordered online by consumers

Years in Business: 10

Business Details

BBB File Opened:
25/1/2018
Business Started:
15/3/2016
Business Management:
Jennifer Dingle, Senior Manager

Additional Contact Information

Customer Contacts
Jennifer Dingle, Senior Manager
Additional Phone Numbers
Other Phone: (866) 272-7002

Additional Information

Business Categories
Meal Prep, Food Industry

Latest Reviews

  • Lisa E

    "Their product is just okay, which is fine, but when you stop subscribing they relentlessly call you to try to get your business back. They often called daily even after we asked them not to call again."

  • Ash B

    "A deal showed up, I clicked it which reactivated my account and showed I didn't qualify for the deal, then I see a charge for 62 dollars for two meals I did not approve or order.I spoke to customer service in which they said we can refund your account as a credit, though I asked to have my account deleted." ... Read full review

  • Amanda T

    "Im literally so annoyed with this company. They are so not flexible, they sound like robots and so not understanding." ... Read full review

View all Reviews

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.