Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Find local businesses
Share
Business Profile

Incentive Programs

AIR MILES Reward Program

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Incentive Programs.

Visit Website(888) 247-6453Write a Review

About

Important information

  • Customer Complaint:
    Due to the volume of complaints received, BBB is publishing the details (text) of 50% of complaints as a representative sample.

Overview

AIR MILES Reward Program

600 - 438 University Ave

Toronto, ON M5G 2L1

Get Directions

Find a Location

AIR MILES Reward Program has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    BBB Accreditation & Rating

    BBB Accreditation: None

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Rating

    B-

    Reasons for rating

    • Failure to respond to 1 complaint(s) filed against business
    • 8 complaint(s) filed against business that were not resolved
    More InformationHow are BBB ratings calculated?

    Join Trusted Businesses

    Become BBB Accredited

    About This Business

    Years in Business: 34

    Business Details

    Local BBB:
    BBB Serving Central Ontario
    BBB File Opened:
    13/8/2001
    Business Started:
    30/3/1992
    Type of Entity:
    Corporation

    Additional Contact Information

    Additional Phone Numbers
    Other Phone: (866) 622-2475
    Other Phone: (416) 226-5171
    Additional Websites
    loyalty.com

    Additional Information

    Business Categories
    Incentive Programs, Online Travel Agency

    Latest Reviews

    • Chrissy F

      "I was saving and collecting my miles REMOVED I went to book flight and use my miles only to find out all of the AIR MILES were removed from my account $430 worth of points I had been saving REMOVED  Without prior notice, my balance was reduced to zero. Over many years I collected miles, but with fewer partner stores it became increasingly difficult to earn them." ... Read full review

    • Sherry K

      "I sat on hold for 3hr and 45mins.Waiting to speak with a representative at Air Miles." ... Read full review

    • Sonja M

      "REMOVEDclosed transferring points for maintance two months ago with notification to their members. This happens two or three times a year." ... Read full review

    View all Reviews

    Frequently asked questions about AIR MILES Reward Program

    • Is AIR MILES Reward Program BBB Accredited?

      No, AIR MILES Reward Program is not BBB Accredited. Businesses are under no obligation to seek accreditation.

    • What is the BBB rating of AIR MILES Reward Program?

      AIR MILES Reward Program has a B- BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.

    • How many complaints does AIR MILES Reward Program have on BBB?

      AIR MILES Reward Program has 126 complaints filed with BBB in the last 3 years, 36 of them in the last 12 months. This profile includes complaints for the headquarters and corporate-owned locations of AIR MILES Reward Program.

    • How many customer reviews does AIR MILES Reward Program have on BBB?

      AIR MILES Reward Program has 37 customer reviews on BBB. This profile includes reviews for the headquarters and corporate-owned locations of AIR MILES Reward Program.

    • How do I file a complaint against AIR MILES Reward Program?

      You can file a complaint against AIR MILES Reward Program on BBB.

    • Where is AIR MILES Reward Program located?

      AIR MILES Reward Program is headquartered at 600 - 438 University Ave, Toronto, ON M5G 2L1.

    • How long has AIR MILES Reward Program been in business?

      AIR MILES Reward Program has been in business for 34 years, since 1992.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

    When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.