Ecommerce
Shopify Inc.About
Important information
- Additional Info:According to the company, Shopify is a "Software as a Service" (SaaS) platform that simplifies the process for an entrepreneur to start a business. All of their merchants run independent stores and are responsible for their own development, content, operations etc. Shopify does not build or develop retail stores on behalf of its customers, but rather provides the tools and software for merchants to build their own brand.
Consumers who purchase from a Shopify merchant are dealing directly with that merchant and Shopify is not a party to the transaction. For legal and security reasons, Shopify is not able to disclose any merchant's contact information that isn't already publicly available. The majority of merchants will have posted their business contact information on a 'Contact Us' page or in their site's footer. Consumers may also review the merchant's social media pages to see if contact information is available.
Consumers who do not receive their order within a reasonable timeframe can file a claim through PayPal, or their financial institution.
About This Business
Years in Business: 20
Business Details
- Local BBB:
- Better Business Bureau of Greater Ottawa
- BBB File Opened:
- 21/12/2010
- Business Started:
- 1/1/2005
- Business Incorporated:
- 30/11/2011
- Type of Entity:
- Corporation
- Alternate Names:
- Shopify.com
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of 847871746 for this business, issued by Canada Revenue Agency
Canada Revenue Agency
875 Heron Road, Ottawa Technology Centre
Ottawa ON K1A 1
BBB records show a license number of 4261607 for this business, issued by Industry Canada
Industry Canada
235 Queen Street, 5th floor, West Tower
Ottawa ON K1A 0
Additional Information
- Business Categories
- Ecommerce
Latest Reviews
Kristin C
"Ticket Number: ******** Start of Business Relationship: 2024Complaint:We began using Shopify in 2024 and paid for their premium services. In June, Shopify implemented multi-factor authentication (MFA), and ever since, we have been unable to access our account." ... Read full review
Justin M
"I ordered a mirror from ****** and the email says ordered from Shopify. Of course there’s no contact number through ******, only a contact us page." ... Read full review
Brianne S
"Im incredibly disappointed with Shopifys customer service. I have been completely locked out of my store for months and despite reaching out repeatedly, I have received no meaningful help." ... Read full review
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