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Metergy Solutions Inc

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Metergy Solutions Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Metergy Solutions Inc has 3 locations, listed below.

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    Customer Review Ratings

    1.23

    Average of 53 Customer Reviews

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    Review Details

    • Karen R

      Date: 01/03/2023

      * **** ***** ***** **** **** **** ***** ******* ** ** ***** When they sent paper bills they came so late that the due date was only one or two days away. Also sent me a bill telling me I was over $200 in arrears when I actually had a credit balance. And they wonder why I won't allow them directly into my account to take payments. Signed up for emailing however every time it tells me the password is incorrect. Go to reset the password and it says it will send me a message to my preferred message preference and it sent it in an email. I called them said my preferred message preference is text message however the only Preference they offer is email.

    • Mohit A

      Date: 22/11/2022

      Not on values! Metergy Solution have includes a set up fee of CAD 50 along with my first bill which is fine but set up charge are very huge. It becomes CAD 56 with taxes. Main issue is that my other friend got set up charges at CAD 30 when he moved in May 2022. Its just 4 months and they increased the set up charges by 80% which is a huge jump. 10-15% rise is understandable but why so much increase. This way anyone can rise any charges anytime.
      Such prices must be controlled and even the company should think about it that this is not really good to increase 80% just like that.
      I request you to adjust the set up charges in my bill.

    • Thomas W

      Date: 17/10/2022

      ********* sub-metering company that charges significantly more than other providers

      Metergy Solutions Inc

      Date: 29/12/2022

      We thank the customer for providing this feedback. All energy costs are pass-through charges directly from your building's utility bills. We'd be happy to walk you through all charges and fees applicable to your bill. if you can provide your account or contact details by emailing us at ******************@****************.com.

    Metergy Solutions Inc is BBB Accredited.

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