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Business Profile

Utility Billing

Metergy Solutions Inc

Headquarters

BBB Accredited BusinessA+Rated by BBB
Visit Website(866) 449-4423Email BusinessWrite a Review

About

Important information

  • Customer Complaint:
    Due to the volume of complaints received, BBB is publishing the details (text) of 50% of complaints as a representative sample.

Overview

Headquarters

Metergy Solutions Inc

Markham, ON L6G 1B3

Find a Location

Metergy Solutions Inc has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    BBB Accreditation & Rating

    Metergy Solutions Inc is BBB Accredited.

    This business has committed to upholding the BBB Standards for Trust.

    More InformationWhy choose a BBB Accredited Business?

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    About This Business

    BBB Accredited Since: 4/4/2016

    Years in Business: 25

    Business Details

    Local BBB:
    BBB Serving Central Ontario
    BBB File Opened:
    31/10/2005
    Business Started:
    4/7/2001
    Type of Entity:
    Corporation

    Additional Contact Information

    Fax numbers
    Primary Fax: (416) 649-1969
    Additional Email Addresses
    Primary: Email this Business

    Licensing information

    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

    BBB records show a license number of ES-2023-0236 for this business, issued by Ontario Energy Board. The expiration date of this license is 6/11/2028.

    Ontario Energy Board

    2300 Yonge St, 27th Floor

    Toronto ON M4P 1

    877-6322727

    BBB records show a license number of 7010500 for this business, issued by Electrical Safety Authority

    Electrical Safety Authority

    1 - 400 Sheldon Dr

    Cambridge ON N1T 2

    877-3727233

    Additional Information

    Business Categories
    Utility Billing

    Latest Reviews

    • Maurice C

      "I moved out of my NYC apartment complex in mid-June, and building management officially submitted the move-out paperwork to Metergy to close my account. Despite this, Metergy sent me a utility bill explicitly covering the billing period for the month of July, weeks after I had already vacated the property." ... Read full review

    • Elena L

      "Very disappointing experience with Metergy Solutions.After purchasing my new condominium, I registered with Metergy as required." ... Read full review

    • Deloris W

      "We paid over the amount and on time just for them to still cut our electricity off and charge us with a disconnect fee. We had to send a screenshot of proof of payment * REMOVEDwe called at 12 and sat in queue until 3 called back multiple times just for the guy to tell us they won't come out past 2 to fix our issue and tried to REMOVED us with a 400$ fee for them to fix the issue past the time." ... Read full review

    View all Reviews

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    When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.