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Business Profile

Surveillance Equipment

Lorex Technology Inc

Headquarters

BBB Accredited BusinessA+Rated by BBB
Visit Website(888) 425-6739Write a Review

About

Important information

  • Customer Complaint:
    Due to the volume of complaints received, BBB is publishing the details (text) of 50% of complaints as a representative sample.

Overview

Headquarters

Lorex Technology Inc

250 Royal Crest Crt

Markham, ON L3R 3S1

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Find a Location

Lorex Technology Inc has 5 locations, listed below.

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    BBB Accreditation & Rating

    Lorex Technology Inc is BBB Accredited.

    This business has committed to upholding the BBB Standards for Trust.

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    About This Business

    BBB Accredited Since: 25/4/2023

    Years in Business: 35

    Business Details

    Local BBB:
    BBB Serving Central Ontario
    BBB File Opened:
    19/7/2018
    Business Started:
    1/8/1991
    Date of New Ownership:
    5/2/2018
    Business Incorporated:
    12/3/2018
    Type of Entity:
    Corporation
    Business Management:
    Aidan Chuang, President and Managing Director

    Additional Contact Information

    Fax numbers
    Other Fax: (905) 947-0138
    Additional Phone Numbers
    Other Phone: (905) 946-8589

    Additional Information

    Business Categories
    Surveillance Equipment, Security Cameras

    Latest Reviews

    • Bobby C

      "Terrible customer service.Lorex recommended the wrong camera for my setup, and when I later asked to exchange it for the correct one, they refused because I was slightly outside the return window." ... Read full review

    • Victor P

      "I purchased Lorex E871AB cameras on 04/14/2026 (Order REMOVED). Shortly afterward, I began experiencing an ongoing issue." ... Read full review

    • David B

      "REMOVEDCustomer service rep was disrespectful. Heard rep laughing." ... Read full review

    View all Reviews

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    When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.