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Business Profile

Internet Services

Start.ca
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

2.33

Average of 21 Customer Reviews

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Review Details

  • Joanne B

    Date: 02/12/2022

    I've been with these guys now for about 10 years. They've always had really good service and cheap prices great communication service. *** ******* **** **** their prices have went quite high. I have no cable so what I watch on TV I stream on my Android boxes and half of the time I can't even stream anything it just keeps freezing up or constantly won't pick up the streams. So frustrating. What's the point of having internet if you can't stream anything on your TV. If anybody knows of a better company that's cheaper let me know please because I'm pretty much done with these guys I can't afford these prices with ****** service anymore

    Start.ca

    Date: 05/12/2022

    Hello ******

    We would love an opportunity to help fix your network issues.

    Often times streaming is/can be impacted by home network setup or equipment and or server issues depending on the streaming service being used.


    As for costs, since you upgraded your service in February of 2019 you were being charges $60 per month

    We lowered the price by $5 for 11 months in November of 2019.

    We then put it back to the original $60 in December of 2020 and it stayed at that cost until we raised it $3/month in July of this year.


    We do all we can to keep costs in line, but due to many circumstances we could not avoid that small increase.

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