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Business Profile

Bathroom Design

Surface Medic
BBB Accredited BusinessA+Rated by BBB
Visit Website(613) 969-9550Write a Review

About

Important information

  • Additional Info:
    This company also offers onsite surface restoration to bathtubs, counters, kitchen and bathroom cabinets.

Overview

Surface Medic

74 Robertson R

Gananoque, ON K7G 2V4

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BBB Accreditation & Rating

Surface Medic is BBB Accredited.

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Rating

A+

Reasons for rating

  • Customer Reviews are not used in the calculation of the BBB Letter Grade Rating.
More InformationHow are BBB ratings calculated?

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About This Business

Surface Medic provides surface restoration services, including refinishing of bathtubs, shower tiles, countertops, and cabinetry. The company assists clients with material assessment, resurfacing, and installation of accessibility modifications through on-site evaluations and scheduled service.

BBB Accredited Since: 1/4/1999

Years in Business: 31

Products and Services

Bathtub Refinishing: Application of synthetic glaze to restore surface appearance and durability
Tile Restoration: Resurfacing or overlay installation using acrylic tub surrounds
Cabinet Resurfacing: Modernization of kitchen and bathroom cabinets through refinishing
Accessibility Modifications: Installation of Safeway Step® and Safeway Tub Door® for easier bathtub access
Tub Liner Installation: Custom-fit liners and wall panels placed over existing fixtures
Surface Repairs: Chip and crack repair for fiberglass, acrylic, and cultured marble surfaces

Business Details

Local BBB:
Better Business Bureau of Greater Ottawa
BBB File Opened:
1/4/1999
Business Started:
1/11/1994
Business Started Locally:
1/11/1994
Business Incorporated:
29/10/1999
Type of Entity:
Corporation
Business Management:
Mr. Craig CR Russell, Owner

Additional Contact Information

Principal Contacts
Mr. Craig CR Russell, Owner
Customer Contacts
Mr. Craig CR Russell, Owner
Additional Phone Numbers
Other Phone: (800) 919-9219
Other Phone: (613) 634-7818
Additional Email Addresses
Sales: Email this Business
Technical Support: Email this Business
Customer Service: Email this Business

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 870550183 RT0001 for this business, issued by Canada Revenue Agency

Canada Revenue Agency

875 Heron Road, Ottawa Technology Centre

Ottawa ON K1A 1

800-2676999Website

BBB records show a license number of 1361350 Ontario Inc. for this business, issued by Oncorp Direct Inc.

Oncorp Direct Inc.

1033 Bay Street, Suite 313

Toronto ON M5S 3

800-4617772

Additional Information

Business Categories
Bathroom Design, Kitchen Remodel, Bathtub Refinishing, Cabinet Refinishing, Bathtub Repair, Bathroom Remodelers

Latest Reviews

  • Gill J

    "Regarding bathtub refinishing services provided by REMOVED, operating as Surface Medic in REMOVED, REMOVED2019, my husband and I hired Mr. REMOVEDto refinish the interior of a vintage cast-iron bathtub that is a central feature of a custom bathroom restoration project." ... Read full review

  • Craig H

    "Acrylic repair that failed in REMOVEDthe owner has interest addressing it. People should stay away from this contracter."

View all Reviews

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.