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Business Profile

Computer Software Developers

A Thinking Ape

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software Developers.

Complaints

This profile includes complaints for A Thinking Ape's headquarters and its corporate-owned locations. To view all corporate locations, see

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A Thinking Ape has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:23/06/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      After reporting another user named, REMOVEDof REMOVEDthrough PVP and SFW, I was told that their behavior is not wrong and my user account was blocked without warning. I was not informed of why my user account was disabled. A Thinking Ape (ATA) support spoke to me with blatant disrespect and acted as if they were offended by me reporting this other other user. I am suspicious that the user is one of their disguise accounts used to extort players into spending money to buy peace tags and other services to prevent being repeatedly attacked. I have not done anything wrong with my user account other than played the game and run my club in the game called, "World Changers". I want my account to be immediately restored or I will seek legal action of REMOVED, REMOVED, unfair treatment, and REMOVED!

    A Thinking Ape is NOT a BBB Accredited Business.

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