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Business Profile

Tax Consultant

True North Disability Services Ltd.

Reviews

Customer Review Ratings

4.71/5 stars

Average of 87 Customer Reviews

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Review Details

  • Review fromGabriel B

    Date: 19/06/2023

    5 stars
    True North Disability Services are true professionals on their field. From the first interview all the way to follow up until CRA accepted my disability claim, they cared for everything. 100% honest, trustworthy and caring. Highly recommended!
  • Review fromSue C

    Date: 17/06/2023

    5 stars
    Both my husband and I used True North Disability Services to find out whether we were eligible for the *** Disability Tax Credit. They were very thorough with the initial consultation, helped ** with explanations, instructions on how to fill out forms, they communicated with our doctor on our behalf and were so helpful in every way. Everyone we dealt with was extremely professional and there was immediate communication if we had any questions or needed help. The best news of all was that both my husband and I received refunds from the ***. We would highly recommend True North Disability Services and are so thankful for their help. We know we could not have done this ourselves!

    True North Disability Services Ltd.

    Date: 18/06/2023

    Thank you very much *** for the opportunity to work with both you and your husband! Should either of you have any questions in the future, please do not hesitate to reach out!
  • Review fromFred R

    Date: 16/06/2023

    5 stars
    True north did a fantastic job they are very professional and explained everything step by step the whole process only took about 5 months I would recommend any one to use them

    True North Disability Services Ltd.

    Date: 18/06/2023

    Thank you **** for the opportunity to assist with your claim! Should you have any questions in the future, please do not hesitate to reach out!
  • Review fromCandice R

    Date: 15/06/2023

    5 stars
    True North helped me to get my disability tax when I never knew I even could. I am very satisfied with how hard they worked for me.

    True North Disability Services Ltd.

    Date: 16/06/2023

    Thank you *******! Should you have any questions in the future, please do not hesitate to reach out!
  • Review fromaaron k

    Date: 14/06/2023

    1 star
    Amazing the fee they charged me to file my paperwork. Held me hostage in the beginning when I found out it was the same thing I was working on doing and 5he same easy paperwork I had to have my doctor fill out . To lose 20% of my claim was hyway robbery .

    True North Disability Services Ltd.

    Date: 16/06/2023

    Hi *****,I am sorry to hear you had a negative experience. In reviewing the notes in your file, it looks like you voiced concern regarding wanting to cancel our services in November. After discussing this further with you, you then instructed ** to proceed.In reviewing your file, I also see that you have previously applied for the Disability Tax Credit and were previously denied. With respect, as you have witnessed first hand - obtaining eligibility is not as simple as you have made it sound. We worked diligently on your claim and provided your physician detailed information and instructions showing how your application needed to be completed in order for you to have a successful outcome. You are now able to benefit from this benefit for many years to come as a direct result of the work we did.
  • Review fromSharon D

    Date: 05/06/2023

    5 stars
    True North helped ** in an amazing way. They got my husband approved for the Disability Tax Credit, when his doctor said he wouldn't qualify. They are so understanding, professional and knowledgeable. They took care of EVERYTHING !...all the paperwork, communications and constant follow up with the application and with **, to keep ** up to date.We had a settlement within a short 4 months.Thank you so much True North.....thank you !!

    True North Disability Services Ltd.

    Date: 06/06/2023

    Thank you ******! I will be sure to pass along your kind words to the rest of the team! Should you or your husband have any questions in the future, please do not hesitate to reach out!
  • Review fromMichelle B

    Date: 30/05/2023

    5 stars
    True North has been amazing since day one. The fact they dont charge you unless you get a refund from the government, is incredible in itself. The staff I have worked with so far have been informative every step of the way. People say the 20% fee of the recovered amount is a lot. However, had I not went with True North from the get-go, I may have not been approved if I had tried myself due to wording issues. It's all how it is worded when it comes to the **** I would have just wasted time doing it myself. I look at it as, the 20% fee is nothing when you understand how much legwork is involved when dealing with the **** Also, its money I wouldnt have had, had these awesome professionals not gotten involved. They truly know what they're doing. I have gotten a significant amount back so far and I'm waiting on more due to reassessing previous tax years. True North is the ONLY company you should trust to go through the process of applying for disability. Call them for a free consultation over the phone and they will let you know if you have a case or not. I promise you wont be disappointed. Just look at the rest of the reviews on here. Thanks again True North! ????

    True North Disability Services Ltd.

    Date: 01/06/2023

    Thank you ******** for the opportunity to assist with your claim! Should you have any questions at all in the future, please do not hesitate to reach out!
  • Review fromMarlies B

    Date: 27/05/2023

    5 stars
    Right from the start the girls at True North were kind .. understanding.. professional and super easy to talk to ! They were awesome and so easy to work with kept me updated every step of the way I highly recommend them if you are thinking about checking to see if your eligible for tax credit ! You wont be sorry!

    True North Disability Services Ltd.

    Date: 28/05/2023

    Thank you for the opportunity to assist with your claim! I will be sure to pass along your kind words to the entire team! Should you have any questions in the future, please do not hesitate to reach out!
  • Review fromMarion F

    Date: 27/04/2023

    5 stars
    I used trust north to get my disability refund They were very helpful and highly recommend them

    True North Disability Services Ltd.

    Date: 28/04/2023

    Thank you ******! Should you have any questions in the future, please do not hesitate to reach out!
  • Review fromJean M

    Date: 25/04/2023

    5 stars
    It has been so easy working with True North Disability Service. They did all the work! I recieved a tax credit that I am happy with.

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