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Business Profile

Mattresses

WR Mattress Gallery

Reviews

Customer Review Ratings

5/5 stars

Average of 68 Customer Reviews

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Review Details

  • Review fromBrian P

    Date: 07/12/2023

    5 stars
    My wife and I bought a King size adjustable bed from WR Mattress Gallery which uses two separate mattresses. We both chose the 2.0 pure energy mattress which is the middle firmness. My wife absolutely loved hers but I was just okay with mine. 11 months later we went on a cruise and the bed on the ship was quite a bit softer than what I was used to. I felt I was sleeping better and was less sore in the hips and shoulders when I woke up. When we got home I sheepishly went into WR mattress and told them my story. I was embarrassed that it took me 11 months to come in and take advantage of their free exchange policy. They were absolutely no questions asked and I had my new 3.0 softer mattress delivered no charge within 5 days. I am so happy with the new mattress and so grateful for a great experience at WR Mattress.

    WR Mattress Gallery

    Date: 18/01/2024

    Thank you *****!! We are so pleased your enjoying you Natural 3.0 mattress. This is the exact reason why we provide such a long comfort exchange on the pure energy mattresses. We want our customers to be fully satisified and not have shoulder and hip pain down the road. Thank you for choosing us for your mattress needs. Have a great year.
  • Review fromLynn M

    Date: 22/11/2023

    5 stars
    The service and professionalism were superb at MG. **** was gracious, knowledgeable, and very accommodating.So far... we are loving our mattress.The delivery fellows were polite, and called us when they were fifteen minutes away. I highly recommend WR Mattress Gallery.They get the customer service aspect of business, which is rare these days.

    WR Mattress Gallery

    Date: 14/09/2024

    Thank you for purchasing your mattress from us. We hope you are sleeping well and getting good night sleeps. Thank you for supporting our local small business and complimenting our customer service it means alot. Regards,***************************
  • Review fromLoren B

    Date: 12/11/2023

    5 stars
    We had a great experience working with WR Mattress Gallery and especially working with *********************. She is a true professional and answered in great deal all of our questions about the cabinet bed we were looking for. ***** worked with us to ensure a timely delivery and came through with our request for a quick turn around. The cabinet bed which we purchased for our grandsons is amazing and better than expected. A perfect addition to our home. I must also mention the delivery people were also amazing and very respectful of our home. A great team of young men. Thank you ***** and thank you WR Mattress!

    WR Mattress Gallery

    Date: 14/09/2024

    Thank you for purchasing your cabinet bed from WR Mattress Gallery. We hope your guests are enjoying the cabinet bed. Thank you for supporting our small business ***** is an awesome employee , she is our companys pillar and she has always gone above and beyond Regards,***************************
  • Review fromDonna P

    Date: 08/11/2023

    5 stars
    From the moment we walked into the store we felt like we were welcome to be there. All the staff from the sales people to the delivery team are so kind and friendly. I absolutely love my new bed and would recommend it. We also bought recliners that come in sm med and *** so your bound to get the perfect fit. I would definitely shop there again.

    WR Mattress Gallery

    Date: 14/09/2024

    ***** Thank you for purchasing your mattress from us. We hope you are sleeping well and getting good night sleeps. As well as enjoying the recliner chairs. Thank you for supporting our local small business.Regards,***************************
  • Review fromEric W

    Date: 26/10/2023

    5 stars
    I have had a very good experience with, and service from, WR Mattress.Earlier this year I purchased a medium-firmness latex mattress (the 2.0). It turned out, after a while, that it was just too soft for me. ***** at WR was great about discussing the options for an exchange, and didn't give me a hard time about it at all. I ultimately opted for the 1.0 (firm) version of the same mattress, and it's working extremely well for me. The exchange (delivery of the new mattress and pickup of the old) was handled with the same smoothness and efficiency as the original delivery (and at no added cost). It was a good experience throughout, and I thank ***** and WR for standing behind their product and caring about customer satisfaction. I would be happy to do business with them again.

    WR Mattress Gallery

    Date: 14/09/2024

    **** Thank you for purchasing your *********** Latex mattress from us. We hope you are sleeping well and getting good night sleeps. Thank you for supporting our local small business.Regards,***************************
  • Review fromDoris M

    Date: 22/10/2023

    5 stars
    We were very pleased with the staff and customer service at WR Mattress Gallery. We purchased a cabinet bet, very well constructed and modern looking. Also bought 2 Recliners. The delivery team was excellent, calling the day before and prior to delivery. The 2 fellows were very knowledgeable with the products and set up. Thanks so much ************

    WR Mattress Gallery

    Date: 14/09/2024

    ***** Thank you for purchasing your cabinet bed and Recliner chairs from WR Mattress Gallery. We hope your guests are enjoying the cabinet bed. Thank you for supporting our small business Regards,***************************
  • Review fromAna C

    Date: 21/10/2023

    5 stars
    It was a great experience at WR Mattress. **** and ***** are very friendly, made good recommendations according to what I was looking for. Very good quality products. I purchased a bed storage and two dressers, solid wood. The delivery is very organized. I highly recommend this store.

    WR Mattress Gallery

    Date: 14/09/2024

    *** Thank you for purchasing your bedroom furniture from WR Mattress Gallery. We hope your guests are enjoying the cabinet bed. Thank you for supporting our small business Regards,***************************
  • Review fromDeanna M

    Date: 21/10/2023

    5 stars
    I recently ordered a bed from Mattress Gallery and I am extremely satisfied with the bed. It had to be ordered but was delivered around the time that it was promised and was set up by the employees that delivered it. The delivery was followed up by a phone call to see if all went well. I would certainly recommend the company to anyone.**************

    WR Mattress Gallery

    Date: 14/09/2024

    ****** Thank you for purchasing your bed from WR Mattress Gallery. We hope your guests are enjoying the cabinet bed. Thank you for supporting our small business Regards,***************************
  • Review fromSD H

    Date: 20/10/2023

    5 stars
    Love my new mattress and articulating bed. Delivery was on time and WR employees were polite and careful in my home

    WR Mattress Gallery

    Date: 14/09/2024

    Thank you for purchasing your adjustable bed and mattress from WR Mattress Gallery. We hope you are enjoying the benefits of the lifestyle base Thank you for supporting our small business Regards,***************************
  • Review fromBernie S

    Date: 09/09/2023

    5 stars
    Great service from all of the staff at WR Mattress, when purchasing my bed and a Cabinet bed. Delivery service was excellent on both occasions, and installed in my two bedrooms. Staff were knowledgeable, when purchasing & delivery, I am very happy with the bed & mattress .that I chose, and the Cabinet bed is a perfect size for my 2nd bedroom. I would definitely recommend shopping at WR Mattress.

    WR Mattress Gallery

    Date: 14/09/2024

    ****** hope your doing well. Thank you for purchasing your cabinet bed and mattress from WR Mattress Gallery. We hope your guests are enjoying the cabinet bed. Thank you for supporting our small business Regards,***************************

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