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Business Profile

Mattresses

WR Mattress Gallery
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

5

Average of 71 Customer Reviews

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Review Details

  • Timothy E B

    Date: 04/09/2025

    From the moment of purchasing the mattress in bed frame for our bedroom, the customer service with this company is above and beyond any other company that we have ever dealt with. From the sales floor to the incredible gentleman delivering the furniture, there's nothing but positive things to say about them. I would highly recommend and purchase from this company again and again. ***************** A huge stand out!

  • Susan C

    Date: 27/08/2025

    I am completely happy with my mattress and base and the service I received. The sales staff at the "Home Show" were informative and not pushy. I was able to delay delivery to a time frame that was more convenient. I was called prior to advise of delivery time. The new bed was smoothly installed and my old bed removed. There was a follow up call to ensure that I was completely satisfied. I am sleeping soundly.

  • Janet A

    Date: 24/07/2025

    My parents decided to gift my son a new mattress as part of his graduation gift. They organized the purchase and I know they are very picky who they like to deal with. This is the second or third time purchasing from them so I know they are doing everything right. There was a small mix up when our mattress became available for delivery but they handled it like pros and had another set ready for us in record time. Extremely happy with how they handled it and their delivery drivers were so nice and did an amazing job bringing the set downstairs to my son's room. Will be recommending them to anyone I know who are looking for a mattress but especially the customer service as it seems to be something other businesses are lacking in. Definitely a 10/10 experience.

  • Anna P

    Date: 05/07/2025

    Exceptional service and such an awesome experience buying a bed from WR Mattress Gallery. Not only that sales representative ***** was incredibly helpful when we came in looking for a bed for our spare bedroom. She showed us multiple options for bed frames and mattresses as well. Once we purchased our preferred item she arranged for a smooth delivery. The delivery guys were amazing! Very careful going up two difficult levels in our narrow townhouse. They navigated the stairs with caution and ensured there was no damage to our walls. They were extremely careful and demonstrated high level of skills of moving heavy items. I would highly recommend the store for buying a high quality bed and mattress and professional delivery!

  • Leslie S

    Date: 12/06/2025

    Exceptional service from salesperson, store management and delivery people! WR Mattress was recommended to us after we had been looking at another store so glad we went to WR Mattress. All options and price points were explained in detail.. no pressure at ************ was quick and very efficient.. we would definitely recommend WR Mattress!

  • Michael K

    Date: 04/06/2025

    WR Mattress is a class act. They listen to what their customers are asking and make recommendations suited to meet those needs. The quality of the products WR Mattress sells is second-to-none. From sale to delivery and set-up, you couldnt hope for better communications and handling. The delivery teams are thoroughly professional and work quickly/efficiently. I highly, highly recommend WR Mattress for your mattress (and bedroom furniture supply) needs.

  • Sean H

    Date: 21/05/2025

    Great, friendly service and products. Found the perfect mattress and it was delivered very quickly. Highly recommended.

  • Cynthia C

    Date: 02/05/2025

    Delivery was on time, efficiency and fast. Appreciate that took away the old mattress.

  • Wendy B

    Date: 21/04/2025

    We met **** at the home show and after talking with him at length, we decided to put a deposit on a mattress. He was very knowledgeable and easy to talk with. Absolutely no pressure which was very refreshing! We went away with great information and did our own research which led us to purchase a latex mattress. ***** made the arrangements for delivery. Everything went great and we are very pleased with our purchase! Can't say enough about the customer service from both **** and *****. Would highly recommend.

  • Ken M

    Date: 26/03/2025

    I asked **** to compile all the data it could on every store in the ************** that sells mattresses, comparing prices of the same models, taking customer reviews into account, and delivery options. WR Mattress Gallery came out on top across the board. So I went there to buy a new mattress for my mother, and ***** was incredibly helpful, knowledgeable, and accommodating. My mother received her new mattress and loves it. I would strongly recommend WR Mattress to anyone looking for a new bed or mattress. I am very impressed with their products and services. If I could give them 6 stars I would.

WR Mattress Gallery is BBB Accredited.

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