Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Mattresses

WR Mattress Gallery
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

5

Average of 100 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Susan C

    Date: 27/08/2025

    I am completely happy with my mattress and base and the service I received. The sales staff at the "Home Show" were informative and not pushy. I was able to delay delivery to a time frame that was more convenient. I was called prior to advise of delivery time. The new bed was smoothly installed and my old bed removed. There was a follow up call to ensure that I was completely satisfied. I am sleeping soundly.

  • Janet A

    Date: 24/07/2025

    My parents decided to gift my son a new mattress as part of his graduation gift. They organized the purchase and I know they are very picky who they like to deal with. This is the second or third time purchasing from them so I know they are doing everything right. There was a small mix up when our mattress became available for delivery but they handled it like pros and had another set ready for us in record time. Extremely happy with how they handled it and their delivery drivers were so nice and did an amazing job bringing the set downstairs to my son's room. Will be recommending them to anyone I know who are looking for a mattress but especially the customer service as it seems to be something other businesses are lacking in. Definitely a 10/10 experience.

  • Anna P

    Date: 05/07/2025

    Exceptional service and such an awesome experience buying a bed from WR Mattress Gallery. Not only that sales representative ***** was incredibly helpful when we came in looking for a bed for our spare bedroom. She showed us multiple options for bed frames and mattresses as well. Once we purchased our preferred item she arranged for a smooth delivery. The delivery guys were amazing! Very careful going up two difficult levels in our narrow townhouse. They navigated the stairs with caution and ensured there was no damage to our walls. They were extremely careful and demonstrated high level of skills of moving heavy items. I would highly recommend the store for buying a high quality bed and mattress and professional delivery!

  • Leslie S

    Date: 12/06/2025

    Exceptional service from salesperson, store management and delivery people! WR Mattress was recommended to us after we had been looking at another store so glad we went to WR Mattress. All options and price points were explained in detail.. no pressure at ************ was quick and very efficient.. we would definitely recommend WR Mattress!

  • Michael K

    Date: 04/06/2025

    WR Mattress is a class act. They listen to what their customers are asking and make recommendations suited to meet those needs. The quality of the products WR Mattress sells is second-to-none. From sale to delivery and set-up, you couldnt hope for better communications and handling. The delivery teams are thoroughly professional and work quickly/efficiently. I highly, highly recommend WR Mattress for your mattress (and bedroom furniture supply) needs.

  • Sean H

    Date: 21/05/2025

    Great, friendly service and products. Found the perfect mattress and it was delivered very quickly. Highly recommended.

  • Cynthia C

    Date: 02/05/2025

    Delivery was on time, efficiency and fast. Appreciate that took away the old mattress.

  • Wendy B

    Date: 21/04/2025

    We met **** at the home show and after talking with him at length, we decided to put a deposit on a mattress. He was very knowledgeable and easy to talk with. Absolutely no pressure which was very refreshing! We went away with great information and did our own research which led us to purchase a latex mattress. ***** made the arrangements for delivery. Everything went great and we are very pleased with our purchase! Can't say enough about the customer service from both **** and *****. Would highly recommend.

  • Ken M

    Date: 26/03/2025

    I asked **** to compile all the data it could on every store in the ************** that sells mattresses, comparing prices of the same models, taking customer reviews into account, and delivery options. WR Mattress Gallery came out on top across the board. So I went there to buy a new mattress for my mother, and ***** was incredibly helpful, knowledgeable, and accommodating. My mother received her new mattress and loves it. I would strongly recommend WR Mattress to anyone looking for a new bed or mattress. I am very impressed with their products and services. If I could give them 6 stars I would.

  • Judy M

    Date: 20/03/2025

    Amazing service from start to finish!! ***** was so helpful in helping me choose the right one for me and the delivery team was so careful, polite and amazing to work their magic to make it fit in my home ! Thank you for such great customer service!

WR Mattress Gallery is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.