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Business Profile

Mattresses

WR Mattress Gallery

Reviews

Customer Review Ratings

5/5 stars

Average of 100 Customer Reviews

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Review Details

  • Review fromLinda J

    Date: 23/02/2025

    5 stars
    I found everyone from the same person to the contact person to the delivery people extremely professional, polite, and helpful. I have been sleeping better withmy new bed and Im so glad that I finally got around to changing it.
  • Review fromPaul I

    Date: 20/11/2024

    5 stars
    To be honest, it wasnt my plan to stop in here, but I was getting my vehicle worked on just down the street once I got in the gentleman who helped me. Was just generally a good guy and very helpful. I gotta say he knew thing about mattresses any question I asked theres was no hesitation. He knew exactly what he was talking about. Not only did he help me he gave me a great deal on the mattress. He even came by my place and measured out my bed to make sure the measurements were right. You dont see people go out of their way to come to your house and do that just amazing Service from all the people who work there once again, thank you guys very much for what you guys did. Not trying to talk them up just go there and youll see what Im talking about. Just generally good people with good products
  • Review fromSandy N

    Date: 26/10/2024

    5 stars
    ************** two great lift chairs from WR Mattress Gallery. The service was great from sales to delivery. Thank you, we will be back
  • Review fromWilliam T

    Date: 16/10/2024

    5 stars
    Excellent buying experience. Phoned from ******* and spoke with ***** about what we needed to accomplish on a tight time schedule. My sister was moving from her condo to a seniors residence so timing was important. Everything from purchase of the bed and mattress, to delivery and assembly went as planned and promised. From *****, and **** in-store to delivery and assembly by ***** and **** the process was seamless and stress free. Thank you.
  • Review fromMichael C

    Date: 08/10/2024

    5 stars
    Knowledgeable staff, took the time to make sure we knew everything about our ***************** went smoothly and made sure set up was to our satisfaction.
  • Review fromBonnie B

    Date: 08/10/2024

    5 stars
    Bought a mattress from ********************************* gallery, the service was great from sales to delivery. Thank you to everyone who helped me.
  • Review fromKym H

    Date: 07/10/2024

    5 stars
    Very happy with both the service at time of sale, ****** was great, and the delivery. In addition the delivery cost to Kamloops was reasonable and the guys were very helpful and patient with me while I learned how my cabinet bed worked. ***** followed up with me and was able to solve the problem I had with remembering the steps to close.
  • Review fromJennie H

    Date: 26/09/2024

    5 stars
    Excellent service and great products. Staff go above and beyond, delivery guys are amazing. Will definitely go back for any future needs.
  • Review fromGeorgina C

    Date: 05/09/2024

    5 stars
    The people from the sales desk to delivery of my cabinet bed where very professional and helpful. Raman on the sales desk helped me select my item and then I had to change my delivery date and Raman and ***** helped with that. (My visitors came early so needed a rush delivery). ***** and ********* delivered my cabinet bed on a Friday afternoon to the ************** on the ferry. (They could not get reservations, but waited in line to meet my changed requirements). The bed was put into the room and instructions on use where given (no scratches on wall or floor) and all with a simile. The group of people I dealt with went above and beyond to supply a great product. Many thanks to them.

    WR Mattress Gallery

    Date: 14/09/2024

    Wow!! An amazing review!! ******** Thank you for purchasing your cabinet bed from WR Mattress Gallery. We hope your guests are enjoying the cabinet bed. Thank you for supporting our small business Regards,***************************
  • Review fromRene and Perry H

    Date: 20/08/2024

    5 stars
    We chose WR Mattress Gallery after reading customer reviews, and they proved to be an accurate measure of the service we received from knowledgeable and personable sales staff, as well as the comfort and quality of their products. Delivery of the new mattress and pickup of our old one was efficient and a much-appreciated service. We'd definitely recommend this company to anyone looking for high quality products and friendly and professional service. 5 stars.

    WR Mattress Gallery

    Date: 14/09/2024

    **** and ***** Thank you for purchasing your mattress from us. We hope you are sleeping well and getting good night sleeps. Thank you for supporting our local small business.Regards,***************************

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