Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Mattresses

WR Mattress Gallery

Reviews

Customer Review Ratings

5/5 stars

Average of 100 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromShauna A

    Date: 09/02/2024

    5 stars
    Excellent service and a great product for a good price. I a glad I tried this business out.

    WR Mattress Gallery

    Date: 14/09/2024

    Thank you ****** for your review.
  • Review fromJulie-Anne S

    Date: 07/02/2024

    5 stars
    Mattress was delivered on time by friendly and efficient delivery crew. So far my dealings with this company have been easy and Id recommend considering them for your next mattress needs.

    WR Mattress Gallery

    Date: 14/09/2024

    *** Thank you for purchasing your mattress from us. We hope you are sleeping well and getting good night sleeps. Thank you for supporting our local small business.and yes for sure we will see you again in the future Regards,***************************
  • Review fromFrank D

    Date: 27/01/2024

    5 stars
    What a wonderful overall experience. The product was awesome and the staff were all knowledgeable, welcoming and helpful. They did everything that they could to ensure our satisfaction. And now were sleeping like babies. Thank you so much WR Mattress.

    WR Mattress Gallery

    Date: 14/09/2024

    ***** Thank you for purchasing your mattress from us. We are glad you are sleeping like babies lol and getting good night sleeps. Thank you for supporting our local small business.Regards,***************************
  • Review fromSusan V

    Date: 27/01/2024

    5 stars
    Great service for selection. Delivery went well too. Very happy with the process

    WR Mattress Gallery

    Date: 14/09/2024

    Thank you so much for your review.
  • Review fromThomas B

    Date: 18/01/2024

    5 stars
    The service was excellent from sales to the delivery and setup of the beds. They are as comfortable as promised. It was well worth the time we spent in the store (more than an hour). The older guy (sales) was very knowledgeable and helpful. Thank you.

    WR Mattress Gallery

    Date: 14/09/2024

    ****** Thank you for purchasing your mattress from us. We hope you are sleeping well and getting good night sleeps. Thank you for supporting our local small business.Regards,***************************
  • Review fromCraig T

    Date: 17/01/2024

    5 stars
    Excellent service, the delivery staff were polite and friendly and were in and out in good time. was delivered earlier than we were told it may be delivered and the store and customer support staff have been great.

    WR Mattress Gallery

    Date: 18/01/2024

    Thank you ***** for your review. We appreicate the kind words.
  • Review fromMichele M

    Date: 17/01/2024

    5 stars
    Whenever I have dealt with WR Mattress over the years, I have found them helpful and patient, with no pressure. This most recent experience is no different. The delivery was flawless and efficient: they called 15 minutes ahead, arrived right at the stated time, took away the old mattress, placed the new one --- all in maybe 7 minutes! They even took off their shoes at the door!I have recommended WR Mattress Gallery to anyone I know who is in the market for a bed or mattress. No one has been disappointed.Thanks for a sales experience that makes the customer feel important.

    WR Mattress Gallery

    Date: 18/01/2024

    Thank you ******** for choosing us once again. We appreciate you supporting our small business over the years .
  • Review fromAlvictor C

    Date: 10/01/2024

    5 stars
    Super excellent customer service from the WR ********************** Team! They made the initial delivery and the change-out delivery flawless! Kudos to yall!

    WR Mattress Gallery

    Date: 18/01/2024

    Thank you **. It was a pleasure meeting you and your wife. We hope your enjoying your *********** Natural Mattress.
  • Review fromTherese P

    Date: 16/12/2023

    5 stars
    Great mattress, box and frames. Better than in time delivery. One day earlier. Great communication. ??????

    WR Mattress Gallery

    Date: 18/01/2024

    Thank you ******* for your review. We hope your enjoying you new mattress.
  • Review fromBrian P

    Date: 07/12/2023

    5 stars
    My wife and I bought a King size adjustable bed from WR Mattress Gallery which uses two separate mattresses. We both chose the 2.0 pure energy mattress which is the middle firmness. My wife absolutely loved hers but I was just okay with mine. 11 months later we went on a cruise and the bed on the ship was quite a bit softer than what I was used to. I felt I was sleeping better and was less sore in the hips and shoulders when I woke up. When we got home I sheepishly went into WR mattress and told them my story. I was embarrassed that it took me 11 months to come in and take advantage of their free exchange policy. They were absolutely no questions asked and I had my new 3.0 softer mattress delivered no charge within 5 days. I am so happy with the new mattress and so grateful for a great experience at WR Mattress.

    WR Mattress Gallery

    Date: 18/01/2024

    Thank you *****!! We are so pleased your enjoying you Natural 3.0 mattress. This is the exact reason why we provide such a long comfort exchange on the pure energy mattresses. We want our customers to be fully satisified and not have shoulder and hip pain down the road. Thank you for choosing us for your mattress needs. Have a great year.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.