Reviews
Customer Review Ratings
Average of 268 Customer Reviews
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Review fromFern R
Date: 21/06/2025
5 starsWe had our furnace and air conditioner serviced. Scott did a thorough job, and his positive attitude was much appreciated. Once again, we are very happy and satisfied with the service!
Coastal Energy Ltd.
Date: 24/06/2025
Thank you so much for your kind words, Fern! We're glad to hear Scott took great care of your furnace and AC—his thoroughness and positive attitude really shine through. We truly appreciate your continued trust in Coastal Energy and are so happy to know you're satisfied with the service once again!Review fromDarlene M
Date: 09/06/2025
5 starsAngelo's unwavering honesty and knowledge helped our decision for the system we needed to fulfil the parameters of the Net Zero Program with Natural Resources Canada. Devon did a fantastic job creating our duct work. Patrick & Layne were professional and thorough with the install. Patrick answered all of our questions throughout the installation process. Job site was left clean. We are ecstatically pleased with our new system.
B & D in Nanaimo, BCCoastal Energy Ltd.
Date: 10/06/2025
Thank you for your kind words! We're glad Angelo, Devon, Patrick, and Layne made a great impression and that you're happy with your new system. It was a pleasure helping you meet the Net Zero Program requirements. We appreciate your support and are here if you need anything in the future.Review fromHugh G
Date: 06/06/2025
5 starsGreat service provided with my recent dual fuel system install. All the necessary contractors were professional and prompt. I would recommend Coastal Energy.Coastal Energy Ltd.
Date: 09/06/2025
Thank you for the great feedback, Hugh! We're so pleased to hear your dual fuel system installation went smoothly and that all our contractors delivered the level of service we strive for. Your recommendation means a lot to us—thank you for choosing Coastal Energy!Review fromJeff P
Date: 06/06/2025
5 starsHad my heat pump serviced today. The technician was on time, friendly, and knew what they were doing. They checked everything, cleaned the unit, and made sure it was running efficiently. Great service as always.Coastal Energy Ltd.
Date: 09/06/2025
Thank you for the great feedback, Jeff! We're so glad to hear your service visit went smoothly and that your technician took good care of everything. It's always our goal to keep your system running efficiently, and we truly appreciate your continued trust in Coastal Energy!Review fromLori M
Date: 06/06/2025
5 starsScott is very friendly and professional. He explains what's happening with my gas furnace and AC unit in a way I can understand and provides suggestions to keep them running in a safe and efficient way. It's so nice to have a service person who is truly there to keep me safe, informed and happy.Coastal Energy Ltd.
Date: 09/06/2025
Thank you for the kind words, Lori! We’re so glad to hear that Scott took the time to explain everything clearly and made you feel supported and informed. He truly cares about our customers’ comfort and safety, and we’ll be sure to pass along your compliments. We really appreciate your trust in Coastal Energy!Review fromLena P
Date: 31/05/2025
5 starsI recently had a maintenance checkup done on my heat pump. The service technician was very helpful in answering any questions I had. He was also very thorough in checking on my system.Coastal Energy Ltd.
Date: 05/06/2025
Thank you for your feedback, Lena! We're happy to hear your maintenance visit went well and that our technician took the time to answer your questions thoroughly. It’s important to us that you feel confident and supported with your system. We appreciate your trust in Coastal Energy!Review fromSusan B
Date: 29/05/2025
5 starsMore than happy with the service I received from Coastal Energy. Jay was great to deal with, and I especially appreciated it that he realized how important it is that my cats don't get out. Thanks, Jay!Coastal Energy Ltd.
Date: 05/06/2025
Thank you so much, Susan! We're really glad to hear you had a great experience with Jay—he’s fantastic at what he does and always thoughtful. We love that he looked out for your cats too! We truly appreciate your support and are here whenever you need us.Review fromRobRoy K
Date: 23/05/2025
5 starsCoastal Energy is a great company.
Excellent communication. Jay the tech was awesome. Nice to talk to and great advice. Will call back again. Like you guys taking care of me. Thank you.Coastal Energy Ltd.
Date: 26/05/2025
Thank you so much, RobRoy! We're really glad to hear you had such a great experience with Jay—he’ll be happy to hear your kind words. We truly appreciate your trust and are always here when you need us. Thanks again for choosing Coastal Energy!Review fromIan T
Date: 23/05/2025
5 starsVery professional service. Technician was punctual and respectful. Very happy with the installation and ongoing service.Coastal Energy Ltd.
Date: 26/05/2025
Thank you for your kind words, Todd! We're so pleased to hear that you're happy with both the installation and the ongoing service. Our team takes pride in being professional, punctual, and respectful, and it's great to know that came through. We truly appreciate your support!Review fromRob P
Date: 13/05/2025
5 starsWe had a complicated issue with our ductless heat pump and as usual Coastal Energy, Nanaimo came through.Coastal Energy Ltd.
Date: 14/05/2025
Thanks so much for your kind words, Rob! We’re glad we could help resolve the issue with your ductless heat pump. Complicated or not, we’re always here to make sure things get sorted out. We really appreciate your continued trust in Coastal Energy!
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