Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Heating and Air Conditioning

Coastal Energy Ltd.

Reviews

Customer Review Ratings

4.99/5 stars

Average of 270 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromDavid S

    Date: 31/10/2023

    5 stars
    It was painless. They were on time, polite, professional, and kept us informed.

    Coastal Energy Ltd.

    Date: 01/11/2023

    Thank-you David for taking the time to leave us a great review. Your support is truly appreciated. Cheers.
  • Review fromMARIANNA D

    Date: 13/10/2023

    5 stars
    Always feel better after Jay stops by to service the furnace, very knowledgeable and always pleasant. Would definitely recommend Coastal Energy for any project.
  • Review fromSusan B

    Date: 05/10/2023

    5 stars
    What a great experience we had with Coastal Energy! From the initial consultation with Angelo to the whole crew of very experienced and kind technical staff. They made it all so easy for us and completed everything on time and made sure we were comfortable with the operation of our new equipment which all purrs so nice compared to our old clunker! We highly recommend Coastal Energy and are very happy to have had them in our home!!

    Coastal Energy Ltd.

    Date: 07/10/2023

    Thank you so much Susan for taking the time to write such a wonderful review. The whole team is elated to hear your happy and comfy with everything! We truly appreciate your feedback & support. All the best.
  • Review fromRod G

    Date: 05/10/2023

    5 stars
    Excellent crew that came to my home for the install. Clean and courteous.

    Coastal Energy Ltd.

    Date: 06/10/2023

    Thanks Rod for taking the time to leave us a great review. Your support & feedback is very appreciated. Cheers.
  • Review fromRob F

    Date: 05/10/2023

    5 stars
    Service was on time, efficient and courteous. Work performed was explained in full and there was never any attempt to up-sell me to unnecessary work. The bill was close to what I was quoted over the phone, so nice to have no surprises. I have used the company before and will again!

    Coastal Energy Ltd.

    Date: 06/10/2023

    Thanks Rob for taking the time to write such an awesome review! We're all glad to hear your happy with the service provided. We truly appreciate your support. All the best!
  • Review fromSue M

    Date: 04/10/2023

    5 stars
    The Coastal Energy team has been very patient with us in terms of timing of the servicing as well as the awkwardness of access to our equipment. Thank you very much!

    Coastal Energy Ltd.

    Date: 06/10/2023

    Thank-you Sue for taking the time to leave us a positivel review. Your support & feedback is truly appreciated. Take care.
  • Review fromGail M

    Date: 28/09/2023

    5 stars
    A great experience from estimate to install, not to mention best price from 3 other quotes.
    Angelo was readily available to answer many questions and installers were knowledgeable and fun.

    Coastal Energy Ltd.

    Date: 29/09/2023

    Thank-you Gail for taking the time to leave us a great review. We all truly appreciate your support. Take care.
  • Review fromDebbie & Jack L

    Date: 22/09/2023

    5 stars
    Our Mini split heat pump was installed by Coastal Energy two years ago. Works very efficiently and keeps our house warm and cool. Excellent service and follow up. Answered all our many questions. A knowledgeable young man did a great job with the annual maintenance this fall.

    Coastal Energy Ltd.

    Date: 23/09/2023

    Thank-you Jack for taking the time to give us a great review. Much appreciated. Cheers!
  • Review fromDonna S

    Date: 19/09/2023

    4 stars
    Excellent customer service! From start to finish each person we dealt with at Coastal Energy explained the process to us and worked with us on each step of the installation of a ductless mini split. They were more than patient when we wanted to modify the placement on the outside of the house and provided us with options and timelines. We would highly recommend Coastal Energy.

    Coastal Energy Ltd.

    Date: 20/09/2023

    Thank-you Donna for taking the time to leave us a great review. Your support is very appreciated. Cheers.
  • Review fromRodney B

    Date: 19/09/2023

    5 stars
    If you want quality and experts and professionals call Costal Energy Nanaimo. Angelo came to our home to give us an estimate for a new heat pump. I didn’t know much about heat pumps. Angelo went over and above to be sure we knew what we were purchasing and what would work best for our home. After excepting his quote the crew was at my home for the install which went without a glitch, the service they provided was excellent professional again over and above. Thank you to all at Costal Energy for your professionalism.

    Coastal Energy Ltd.

    Date: 20/09/2023

    Quality, experts and professionals!! Thanks so much Rodney for taking the time to put forth such a phenomenal review of your experience with us. The entire team truly appreciates your vote of confidence and support for local business. Love it! Take care & all the best.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.