Reviews
Customer Review Ratings
Average of 1,410 Customer Reviews
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Review fromTombari G
Date: 09/12/2024
5 starsSo far Douglas products have greatly exceeded my expectations. I think the products are much better than advertised. Also, the company's customer relation is second to none. They not only take the time to listen to you but are also very supportive.
GoodMorning.com Inc.
Date: 11/12/2024
Hi, *******! We're so glad to hear you're a fan of your new Douglas mattress and accessories, and even more so that our care team was able to offer exceptional service and support. They're always here to help should you need any assistance. Happy sleeping!Review fromRylee T
Date: 05/12/2024
5 starsLove this mattress and duvet! Mine came with sheets, pillows, and a mattress protector as well. All are so comfy. I sleep on my side, back, and stomach and the mattress is good for any sleep position!Review fromAndrea Y
Date: 05/12/2024
5 starsEasy online shopping and quick shipping. Any questions that came to mind were answered on the page showing details of the mattress. Quick to set up and very comfortable to sleep on. Felt like Id gotten a full 8 hours of sleep and woke up to find it was only 3! Fell back asleep instantly and woke up extra refreshed. Only issue was with delivery company (*****). They left the mattress in the alley rather than delivering to the front door. Not sure why they did that. I had to ask a neighbour to get it as I wasnt home and didnt want it to be stolen.Review fromJohn W
Date: 04/12/2024
5 starsEasy secure website and delivery. Arrived and was left in a secure location.Review fromDavid B
Date: 04/12/2024
5 starsGreat mattress great service. Wonderful website would definitely recommend to others I meetReview fromIvan P
Date: 04/12/2024
5 starsI absolutely loved my Douglas mattress for its exceptional comfort and support, which provided me with consistently restful sleep. From the quality of the materials to its durability, it exceeded all my expectations and quickly became a favorite part of my home.Review fromSophia F
Date: 03/12/2024
5 starsGreat mattress, great comfort sleep package, and great customer service. I have the alpine mattress and am having fantastic sleeps on it! Such a huge upgrade from my previous mattress.Review fromVanessa M
Date: 03/12/2024
5 starsReally thrilled with the responsive customer service. ***** is a Jewel. Mattress is comfy and duvet is light but warm. Not too thrilled with the sheet set, a bit rough fabric and very wrinkled coming out of the dryer not a major issue. Best part happy to shop Canadian.GoodMorning.com Inc.
Date: 06/12/2024
Hey, *******! We appreciate you taking the time to share your experience with us. It's great to hear our care team, specifically ******, made your experience that much better! Cotton will get softer with every wash, so don't give up on the sheets yet! But don't hesitate to reach out for assistance or suggestions for your bedding. Thanks for shopping Douglas!Review fromNatasha G
Date: 03/12/2024
5 starsUpgraded to a King size mattress and Im so impressed with the comfort of this mattress. Ordering was easy and shipment was very quick. Would highly recommend!GoodMorning.com Inc.
Date: 04/12/2024
Hi *******, we're so pleased to hear your Douglas mattress upgrade met all of your expectations. We're wishing you many restful nights of sleep!Review fromJames S
Date: 02/12/2024
5 starsThe bed is comfortable and the pillows are amazing! Setup of the mattress was super easy!
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