Reviews

Review Details

• Review fromDennis W

  Date: 12/09/2025

  4 stars
  I ordered an Octave Vista mattress in fall of 2024 and I fell in love with it because it has the firmness and support that I was looking for. Therefore, I decided to return the more plush Douglas mattress and purchase another Octave Vista Mattress in ******* my surprise and dismay, I found the 2025 version of the Octave Vista Mattress no longer feels firm. In fact, my 2024 ******** feels more firm than my new 2025 version. I am a bit shocked really.Had I known this, I would have ordered a Mirage or a Horizon. Or I may just finally jump on the Tempur-Pedic bandwagon. I will decide later on.Otherwise, I am very happy with the support and service that I have received. It gets 5 Stars all day long. So a big thank you to the pre and after sales support staff.
  

  GoodMorning.com Inc.

  Date: 15/09/2025

  Hey, ******! Thank you so much for taking the time to share your thoughts with us. Were thrilled to hear that your Octave Vista mattress from 2024 has been such a perfect match for you, and were so glad our team has been there for you both before and after your purchase. Well definitely pass along your kind words!

  Were really sorry to hear that your recent mattress didnt quite meet your expectations. Sometimes, even the same design can feel a bit different, especially when it hasn't had the chance to break in yet. We totally understand that firmness is a personal preference, and your feedback means a lot to us.

  We truly appreciate you reaching out and sharing your experience. If youd like some suggestions to enhance your experience with your new mattress, please feel free to contact our customer care team at ******************************* or give us a call at **************. We're more than happy to offer some troubleshooting tips and help you find the best next steps. Dont hesitate to get in touchwere here for you!

• Review fromJason J

  Date: 11/09/2025

  5 stars
  Great bedding, great price. Quality sleep! This is a great company. They are responsive and helpful and really care what their customers think. I am and will be a repeat customer

• Review fromDavid P

  Date: 11/09/2025

  5 stars
  Top notch company with excellent service and outstanding products. Highly recommended and have already told friends and family about them. You will not be disappointed. Any of these other bad reviews are simply from people who are impossible to please and/or dont have anything to compare to. *** owned several mattresses and done business with all the big box stores. Logan and Cove is the best by a long shot.

• Review fromPierre M

  Date: 09/09/2025

  5 stars
  They made it easy - from ordering to receiving to setting it up. The instructions were very clear and the product is impeccable. We're very happy with our new mattress.

• Review fromBrittany M

  Date: 09/09/2025

  5 stars
  I have been dealing with intermittent hip pain for quite some time, and my partner and I decided to upgrade to a king-size bed after hearing positive experiences from other side sleepers with hip and back pain. After only two nights, Ive already started to notice the positive effects on my hip and back.The mattress arrived incredibly fast, which was such a pleasant surprise considering we live in a remote area. Moving from a queen to a king-size bed has been such an upgrade not only with the mattress, but also with the sheets, mattress cover, king-size pillows, and pillow covers. Everything is cotton, soft, and very comfortable to sleep with.Overall, I dont have a single bad thing to say about this product. Im really happy with the purchase and look forward to many years of comfortable, restful sleep.
  

  GoodMorning.com Inc.

  Date: 10/09/2025

  Hi ********,

  We're thrilled to hear that making the switch to a king Douglas has improved your sleep so greatly! We're happy you're a fan of your new sleep accessories, too. Cheers to better sleep! 

• Review fromLogan C

  Date: 08/09/2025

  4 stars
  Shipping and unboxing went well But I find the mattress extremely firm. Way more than the claimed 6/10 firmness Id give it a firmness of 8-8.5/10. I roll over very often and wake up with sore shoulders. I have a smaller frame at 57 and 160 lbs
  

  GoodMorning.com Inc.

  Date: 10/09/2025

  Hi Logan,

  Thanks for sharing your feedback with us! We're sorry to hear your mattress is feeling a little too firm. We notice you're still within the first 21 nights of trialing your mattress, during which the break-in period occurs. If you'd like some suggestions on speeding up this process to improve your comfort level, don't hesitate to reach out to our team at ************************************** or **************. If the mattress still feels too firm after the initial adjustment period, you always have the rest of your 365-night sleep trial to initiate a return. Your comfort is our #1 priority, and we're here to help! We're looking forward to hearing from you. 

• Review fromLaura Z

  Date: 07/09/2025

  5 stars
  I first bought a Douglas mattress for our RV and now weve bought one for at home! Made in ****** means everything to me, especially if the product is well made. Love the Comfort Sleep Bundle that came with the bed this time!
  

  GoodMorning.com Inc.

  Date: 10/09/2025

  Hi *****, we're so glad to hear your Douglas met all your expectations, and was good enough to grab another! Thanks for your support. We're wishing you many restful sleeps at home and on the road! 

• Review fromhysum z

  Date: 06/09/2025

  4 stars
  I like the general feel and sleep quality. What I don't like is its a bit too bouncy and the smell it has even after 2 weeks is still disruptive and annoying.
  

  GoodMorning.com Inc.

  Date: 08/09/2025

  Hi Hysum, 

  We're sorry to hear you're not completely satisfied with your mattress so far! While it should continue to settle for a couple of weeks, our team would also be happy to offer their support right away. They can offer some suggestions to improve your comfort, as well as help you look into any  next steps as needed. They're available at **************************************, **************, or through the live chat on our websitedon't hesitate to reach out. 

• Review fromMelissa M

  Date: 05/09/2025

  5 stars
  These are the best sheets Ive ever experienced. I bought a set for all of my kids too.

• Review fromCatherine R

  Date: 04/09/2025

  5 stars
  I was in the market for a new mattress for our travel trailer. Purchased the wrong size, had a great customer service for the return from ********************** Mattress. It was picked up by a charity to go to someone who needs it. Repurchased the correct size mattress, and within a week and a half had the refund, purchased a the correct size mattress and had it delivered and set up within that timeframe. That was the quickest turn around time for new mattress purchase, that we have ever encountered. Can't wait to have to purchase new mattress for our home. It will be a Douglas Mattress for sure!
  

  GoodMorning.com Inc.

  Date: 05/09/2025

  Hi *********,

  We're so glad to hear that our team was able to straighten things out, and that you're all set up with a comfortable new mattress in your trailer! Happy sleeping :)