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Business Profile

Mattresses

GoodMorning.com Inc.

Reviews

Customer Review Ratings

4.9/5 stars

Average of 1,407 Customer Reviews

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Review Details

  • Review fromJean P

    Date: 11/07/2023

    5 stars
    We purchased the Alpine mattress and have no complaints. Purchasing and shipping were easy. Quality of items is great and as described. Would highly recommend.
  • Review fromJim D

    Date: 10/07/2023

    1 star
    Horrible customer service caused me to cancel the ******* mattress that was already a week late in shipping. I called in and waited in hold for 20 min until they put me to voicemail. So I tried the online chat and got a real person - They called the fulfillment team and confirmed that it was still in manufacturing. They cancelled the order and confirmed it was cancelled. And then 6 hours later I get an email saying it was shipped. And they send it no signature required, I had ***** return to sender, Instead of refunding me they then shipped another package - 2 weeks after I cancelled the order. Clearly playing stupid games. I called ***** and had this returned to sender too.I want my money back. And do not trust these people, they can and will s**** with you and your money.

    GoodMorning.com Inc.

    Date: 11/07/2023

    Hi, ***. We are truly sorry to hear about your experience with our customer service and the issues you encountered with your order. We understand how frustrating and inconvenient this must have been for you, and we sincerely apologize for any inconvenience caused.Our team has thoroughly reviewed the details of your situation, and we have taken your feedback seriously. To make up for the inconvenience you experienced, we have extended an offer for you to keep your Comfort Sleep Bundle as our apology. We are actively working to make things right and show you that we value your satisfaction as a customer.Once again, we apologize for the difficulties you encountered and any frustration this may have caused. We hope to have the opportunity to address your concerns and regain your trust. Please feel free to reach out to our customer care team if you have any further questions or if there's anything else we can do to assist you.
  • Review fromCliff G

    Date: 08/07/2023

    5 stars
    My old bones were looking for a more comfortable bed. My wife and I researched the usual brands and outlets on-line, and discovered favourable reviews of ******* (obviously part of **** ***********).We are impressed with the bed (mattress and adjustable base), company (********!) and website information, speed of delivery and the price.Slept on our acquisition for over three weeks now, without disappointment, and looking forward to many more comfortable nights.
  • Review fromEvelyn M

    Date: 06/07/2023

    5 stars
    Hi I purchased a ******* mattress a few weeks ago and am very satisfied.Arrived in for days, was very easy to set up...about 5 minutes.I recently hurt my sciatica and am thankful to have this mattress. I sleep through the night now.The reason I picked this mattress was because it is ******** made.Has 360 day trial period and 30 year warranty.You would have to shoot me to take this mattress away from me..
  • Review fromZina V

    Date: 06/07/2023

    5 stars
    I bought alpine mattress and love it. Firm and comfortable, no back pain .Strongly recommend for people who must sleep on back.
  • Review fromRick P

    Date: 04/07/2023

    5 stars
    We purchases the ******* mattress to replace are old one and are very pleased with our choice. The mattress has the right firmness and comfort we are looking for.
  • Review fromKonstantinos T

    Date: 04/07/2023

    5 stars
    Bought the Frontier mattress, best Hybrid I've ever tried. Medium-Firm so it suits me perfectly as I am over 200lbs and a side sleeper. I definitely recommend it.
  • Review fromLaurie B

    Date: 04/07/2023

    5 stars
    I just bought a ******* mattress. I was very nervous to buy a mattress because it is so hard to know what will work for me. I chose ******* because of their 365 day money back guarantee. I have had my mattress for a week. They said to give it 30 days to form to your body and get used to it. For me, this was not necessary. I found the mattress was extremely comfortable right from the first night. I will NOT be returning it! This mattress came with a lovely bonus bedding package. The mattress is very good value for the money and the bonus makes it even better. The set up was a breeze. It also arrived quite quickly. All in all, a very good purchase.
  • Review fromD. R

    Date: 04/07/2023

    5 stars
    Great mattress; we are sleeping soundly?? Easy setup and fast customer service!
  • Review fromGary V

    Date: 03/07/2023

    5 stars
    Why we bought a 12" thick *******, Summit mattress. Our last two mattresses were high end Euro top styled with many springs, made for maximum comfort. The first mattress was a quality mattress but the second one was a big disappointment. Even though we rotated the mattress weekly the mattress shape had failed. From were our bodies laid there was about a 4" to 5" deep imprint all the time. So it was if you were laying in a trough. If you rolled over or got up you disturbed the other person. Our daughter bought a 10" *********************** and really enjoyes it. She has two children under 3 years of age and it has provided lots of comfort even when she was pregnant and uncomfortable. So we bought the 12" Summit mattress. I was very hesitant because it is from a box. I can't believe how comfortable it is. I'm a hot sleeper and I am much cooler than before. I don't disturb my spouse, when I get up from the bed. A great night's sleep for the money.

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