About
Overview
Lock Surgeon
17812 118 Ave
Edmonton, AB T5S 2W3
See Hours
| Monday | 7:30 AM - 5:30 PM |
|---|---|
| Tuesday | 7:30 AM - 5:30 PM |
| Wednesday | 7:30 AM - 5:30 PM |
| Thursday | 7:30 AM - 5:30 PM |
| Friday | 7:30 AM - 5:00 PM |
| Saturday | 9:00 AM - 3:00 PM |
| Sunday | Closed |
BBB Accreditation & Rating
About This Business
- Standard and advanced key systems.
- A wide range of padlocks, trailer and vehicle locking devices.
- Tool box, mailbox and cabinet locks.
- Superior residential door hardware.
- Quality commercial door hardware.
- Weatherstrip repair and replacement.
- Break-and-enter door repair hardware.
- Custom sized replacement doors for home or commercial entrances.
- Electronic access controls, electric strikes and time locks.
- Basic and automatic door closers and openers.
- Patio door and window repair hardware.
- Storm door / Screen door replacement doors and door hardware.
- Window bars, window security laminates and door edge security.
- Safes Sales, delivery and installation, forced entry repair and safe service.
BBB Accredited Since: 15/7/2022
Years in Business: 37
Products and Services
- Standard and advanced key systems.
- Padlocks, trailer and vehicle locking devices.
- Tool box, mailbox and cabinet locks.
- Residential door hardware.
- Commercial door hardware.
- Weatherstrip repair and replacement.
- Break-and-enter door repair hardware.
- Custom sized replacement doors for home or commercial entrances.
- Electronic access controls, electric strikes and time locks.
- Basic and automatic door closers and openers.
- Patio door and window repair hardware.
- Storm door / Screen door replacement doors and door hardware.
- Window bars, window security laminates and door edge security.
- Safes Sales, delivery and installation, forced entry repair and safe service.
Photos and Videos
Business Details
- Local BBB:
- BBB Alberta and East Kootenay
- BBB File Opened:
- 6/6/1994
- Business Started:
- 1/1/1989
- Business Incorporated:
- 1/1/1989
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management:
- Pat Frick, Owner
- Josh Frick, Operations Manager
- Jeanne Frick, Controller
- Gabrielle Beachamp, Human Resources Manager
Additional Contact Information
- Principal Contacts
- Pat Frick, Owner
- Josh Frick, Operations Manager
- Gabrielle Beachamp, Human Resources Manager
- Fax numbers
- Primary Fax: (780) 448-0226
- Additional Phone Numbers
- Other Phone: (780) 488-9243
- Other Phone: (780) 448-9498
- Other Phone: (780) 392-9859
- Other Phone: (403) 770-5625
- Additional Email Addresses
- Sales: Email this Business
- Technical Support: Email this Business
- Customer Service: Email this Business
Additional Information
Latest Reviews
Mary W
"Terrible experience with this organization!" ... Read full review
Alexandra B
"Nam was awesome and saved my 100 year old door and lock! Thank you so much!"
Joelle B
"Nam did a great and efficient job. We had our lock replaced and our handle repaired." ... Read full review
Frequently asked questions about Lock Surgeon
Is Lock Surgeon BBB Accredited?
Yes, Lock Surgeon has been a BBB Accredited Business since July 15, 2022.
What is the BBB rating of Lock Surgeon?
Lock Surgeon has an A+ BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.
How many complaints does Lock Surgeon have on BBB?
Lock Surgeon has 3 complaints filed with BBB in the last 3 years, none of them in the last 12 months.
How many customer reviews does Lock Surgeon have on BBB?
Lock Surgeon has 19 customer reviews on BBB.
How do I file a complaint against Lock Surgeon?
Where is Lock Surgeon located?
Lock Surgeon is located at 17812 118 Ave, Edmonton, AB T5S 2W3.
What does Lock Surgeon do?
The BBB Business Profile for Lock Surgeon describes the business as follows: Products and services include: - Standard and advanced key systems. - A wide range of padlocks, trailer and vehicle locking devices. - Tool box, mailbox and cabinet locks. - Superior residential door hardware. - Quality commercial door hardware. - Weatherstrip repair and replacement. Business category: Locksmith.
How long has Lock Surgeon been in business?
Lock Surgeon has been in business for 37 years, since 1989.
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