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Business Profile

Tax Return Preparation

H & R Block Canada Inc. (CDN Headquarters)
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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for H & R Block Canada Inc. (CDN Headquarters)'s headquarters and its corporate-owned locations. To view all corporate locations, see

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H & R Block Canada Inc. (CDN Headquarters) has 1186 locations, listed below.

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    Customer Review Ratings

    1.54

    Average of 71 Customer Reviews

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    Review Details

    • Heidi C

      Date: 12/06/2025

      For several months, I filled my income tax return and they lied about not being able to claim one of my sixteen-year-old son as a dependent. I returned home and did some research on the *** website to find out they were wrong since I own my home and am single. Same status and address for the last six years. I made several attempts to get them to rectify this and they corrected this but it doesnt seem to get to the **** Upon months of back and forth, in which the *** owes me money, the company has not yet resolved their issue that they created. They clearly do not deserve to be in the tax business if they cannot even file properly income tax returns for a client who has been filing a return for two years in a row with no changes to their status. Their mistake and this slow process is causing my family financial hardship.

    • Stacey S

      Date: 15/05/2025

      Stacey S

      Date: 15/05/2025

      ********* ****** the tax gal in ******* took my tax info but when I told her there was one more to be added she assured me she could get it online. After getting my notice from *** I noticed she failed to add that T4 I told her about. She told me I have to pay her another $50 to fix it * **** ** ********* *** ********** ********* 

      H & R Block Canada Inc. (CDN Headquarters)

      Date: 21/05/2025

       A member of our management team will reach out to the client to help resolve the issue.

    • David H

      Date: 01/05/2025

      I was having my tax return done electronically by H&R Block. The so called professional was in *********, NS. After all documents were uploaded successfully things seemed to be fine. I messaged **** ****** a couple of times and got replies up until the last week of April. During that time I questioned when he expected to file my return. After 2 requests without a reply the message board disappeared followed by my tax return. I then phoned his office and surprise surprise I was unable to talk to anyone. I left a message for a callback. After waiting more than 4 hours for a response, I called again. SAME SCENARIO! No explanation, no apology, NOTHING. TOTALLY UNACCEPTABLE. My advice, use ***** ***!

    • Jennifer S

      Date: 26/04/2025

      Deeply disappointed with their 2024 "Fast and Easy" online tax filing services. I was helping my two kids with their tax filings, but because I had used a paid option for my own taxes, the software automatically prepared their taxes in the paid category - no matter how many times I chose the free option. I've used their software for a number of years - but I am definitely going to be looking at other options next year.

    • RAM V

      Date: 16/04/2025

      Unprofessional discussions & cost is not discussed initially. Agent unable to put correct & proper info and had to be reviewed multiple times. Agent not responding to your calls or emails, but you have to step in to their centre. Very disappointing.

    • Cynthia B

      Date: 15/04/2025

      I would strongly discourage anyone from using HR Block Canada ********* location. I ended up paying them for the files and taking them home to complete myself rather than pay the same capital gains taxes (for the same gain) on Final Return and Estate return because they could notadjust the cost base of investments using detail transactions provided by the investment company. If the investment company has summed up the numbers for them, that they could use. Waste of $750.00

    • Carrie-Ann R

      Date: 09/04/2025

      I want to speak with your management of H&R BLOCK Open year-round *************************** ******* ******** Master Tax Professional ***************************************************************** Is this the manager of this business? *** was kind said the man has your GST. I went in, I have to a pay rent, I did not cut cheque just asked to leave, I brought the police?!?!? .crazy H& R BLOCKNeed support with your DCBank H&R Block Advantage Prepaid **********? Its pays nothing to me Customersupport @de bank. ca I received nothing Thank you kindly please return my money which is duty pay out is to me ******-*** *****

    • Linda H

      Date: 08/04/2025

      Why are H&R block people not trained better? I live in ******* and only one office out of three do final taxes. I booked my appointment with the one office that does them to do my mother's final taxes and then they proceeded to cancel my appointment because I was booked with someone who couldn't do them. This seems poor service to me.

    • Christopher T

      Date: 05/04/2025

      As a loyal customer of hr block of 15 years after this year will never use them again. 10 month of log book so far it has taken them 5 weeks and still not done. This company has gone so far down hill. Shabby treatment in Lethbridge branches.

    • Date: 28/03/2025

      I dropped off my T4's 21 days ago. I tried to reach the office here to see what is going on. Finally reached someone who said she would be off Wed-Mon. but would call me first thing Monday. Well, no call. Thursday I finally drove all the way to their office, since no one ever answers the phone or returns messages.I was told the one doing my taxes was off that day (again) and would call me first thing Friday. Well it is almost noon, no call and again can't reach anyone.21 days already for a simple tax return. I will never use H&R block again, after 11 years of trusting them with my forms.

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