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Find a Location

Triton Security has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforTriton Security

    Security System Monitors
    BBB accredited business

    Additional business information

    Additional Info:
    Triton Security, a Secureacom Inc. company, is locally owned & operated in Calgary since 2000. Our group has been serving the province of Alberta for over 30 years in the security installation & monitoring services. Our office & members are 100% Canadian. Triton's emergency monitoring team is live & local 24-hours a day, along with our local onsite guard teams. Triton Security specializes in residential, commercial, and industrial service services. Such as: (a) HD Crystal Camera Surveillance Systems (b) Camera Site Monitoring Service (c) Digital Access Control Keyless Entry Systems (d) Digital Alarm Systems w/ Local Monitoring & Remote APP connections (e) Digital GPS Vehicle Tracking w/ APP SUPPORT LOCAL. CALL US TODAY. WE CAN HELP
    See all additional business information

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 16/7/2008

    Years in Business: 24

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    HD Crystal Camera Surveillance Systems, HD Residential Camera Surveillance Kits, CCTV After Hour Camera Monitoring Services (Digital Nightwatch), Commercial & Small Business Access Control / Keyless Entry Systems, COVID Business Security, Digital Alarm Systems & Monitoring Services 

    Business Details

    Location of This Business
    6034 5 St SE, Calgary, AB T2H 1L4
    BBB File Opened:
    6/2/2008
    Years in Business:
    24
    Business Started:
    1/1/2000
    Business Incorporated:
    1/11/2004
    Accredited Since:
    16/7/2008
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Secureacom Inc.
    Hours of Operation

    Primary

    M:
    9:00 AM - 6:00 PM
    T:
    9:00 AM - 6:00 PM
    W:
    9:00 AM - 6:00 PM
    Th:
    9:00 AM - 6:00 PM
    F:
    9:00 AM - 6:00 PM
    Sa:
    10:30 AM - 2:00 PM
    Su:
    Closed
    Business Management
    • Mr. Courtney Webber, General Manager
    Contact Information

    Principal

    • Mr. Courtney Webber, General Manager

    Customer Contact

    • Mr. Courtney Webber, General Manager

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    20/12/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    I had my system with triton security installed *** 2023 and I have had nothing but issues since day one I have had fire and police dispatched to my home without my authorization I have had equipment that does not work properly not get fixed I have contacted the members of the company many times and been ignored on replacing items and turning items back on I asked for my account to finally be cancelled and was told that legal would stepping in I have not had working smoke alarms for three months and that is a huge risk for my family I pay my bills on time never missed a payment so Im not sure what the issue is I have attached multiple photos with conversations regarding my issues Some were phone calls But most importantly the most recent issues are detailed We have a contract and are making payments monthly for a broken service I would appreciate your assistance
    Read More

    Customer Reviews

    8 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    nichole v

    5 stars

    06/01/2024

    I was looking for a new Security system, so turned to my community ************** for recommendations. A couple friends whove been with Triton Security for years recommended them. I called around to several other security companies as well, to do my due diligence. With other companies, I was bounced around to different reps, I got different answers, different deals, and the pricing seemed dependent on who I was speaking with. Plus the high pressure sales was a turnoff. I ultimately came back to Triton Security and worked directly with ******** to determine the best security system for our familys needs. He came out to the house to do a free walk-through and made recommendations based on our home layout and existing equipment, which lowered our costs. He gave us options for the different systems and payment options available, but never pressured us. ******** let us take our time making our decision, and was always open to answering my questions. After the system was installed, we were walked through step by step in how to use it. The customer service and support has been great. Love that the call centre answers our calls quickly and efficiently. (I accidentally set off the panic button the other day, and even though I disarmed it immediately, Tritons call centre still called me to ensure I was safe.). Would definitely recommend Triton Security

    Triton Security Response

    09/01/2024

    ******,

    Thank you so much for your comments! We certainly appreciate it!

    We work hard in making sure new and old clients can be helped, from technical support to service response to a simple question.

    We do appreciate you taking the time to comment.

    We thank you for taking the time to learn the system and asking questions. We are always around to help in the future.

    Thank You for Your Business & Loyalty!

    --- TRITON SECURITY MANAGEMENT. 

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