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Business Profile

Plumber

Ace Plumbing and Heating

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

4.7/5 stars

Average of 61 Customer Reviews

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Review Details

  • Review fromJeannette G

    Date: 29/04/2023

    5 stars
    Prompt and willing to send service personnel as soon as possible. Very professional and willing to explain in plain language
  • Review fromAnthony R

    Date: 13/04/2023

    5 stars
    Excellent, prompt service. A pleasure to do business with. Everything fully explained.
  • Review fromDiane L

    Date: 06/04/2023

    5 stars
    Thanks **** and *****. The new furnace is working great. Great service.
  • Review fromScott G

    Date: 16/03/2023

    5 stars
    Courteous and quick response in replacing my furnace. Refunded repairs on the old furnace when work revealed a new furnace would make more sense cost wise.
  • Review fromBeverly A

    Date: 23/02/2023

    5 stars
    ***** is awesome ! Knowledgable ,friendly, reliable ......I will call Ace Plumbing for all my plumbing and furnace needs !!!
  • Review fromAnne J

    Date: 12/02/2023

    5 stars
    I have always had good service from Ace Plumbing. Everyone there has great knowledge of the business.
  • Review fromDmitry S

    Date: 05/02/2023

    1 star
    On Thursday morning my wife found that our furnace didn't work and it was cold at home, so I called Ace Plumbing, because they did the service for our furnace in 2021. When their technician came he opened the furnace and told that Carrier Inducer Draft Motor is broken and needs replacing. I asked about the price and he calculated $1,400 for motor and about $100 for his work. So he asked more than $1,500 (for small electrical motor). It was difficult minutes for me, because I didn't know the prices for this kind of spare parts. It was winter, and I have a small daughter in cold home. However, I decided that it can't be more than $200. So I asked if he has any other options, he answered - no options, and added that if I don't have money I can take a credit in bank. So, he took $100 for visit and left me in my cold home.
    The motor has a part number on it, so I checked the price in the internet and it started from $61 up to $133. So I called my friends and one of them recommended the technician, who can do this work.
    I don't know why Ace Plumbing technician tried to cheat me, but he asked $1,400 for the part that cost $100.
    I strongly recommend not to have any deals with that company!
  • Review fromDarlene L

    Date: 17/01/2023

    5 stars
    Ace plumbing is reliable,always helpful, professional and efficient.Thanks for great work.****************
  • Review fromRob C

    Date: 05/01/2023

    5 stars
    Professional and trustworthy service every time. I will use Ace again and recommend them to others.
  • Review fromJulianna S

    Date: 14/12/2022

    5 stars
    Professional and reliable work. All employee and personal are friendly and trustfully.***************************

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